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Low mic volume during phonecall

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#1
Pidun14

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I have problem with low volume of mic during phone calls. Phone upgraded to B888. Do not know how before upgrade, have not used the phone. Earlier people were complaining only when I was calling abroad, my wife was pleased with phonecall quality. Now it looks like a permanent problem, reboot etc. does not help. I have not installed many applications, none of them sound related. Funny thing is that sound recording seems to work fine, voice volume is ok. Because of this I think / hope it is rather software issue, not hardware. No such problem when using bt hf.

Somebody here reported similar problem, but no solution or even suggestion were given.

Do you thing that ROM re-install might help? Is there anything I could check or do before taking this step?

Appreciate your help.

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#2
Muznyu

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I've experienced this issue too, and I think it's a software related problem. When I'm using the speaker during calls the other person can hear me well, but otherwise the mic volume is low, and people are complaining about the call quality.

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#3
Pidun14

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Just checked and mic volume is indeed higher when using speaker during call. Strange that only few users experience this, on the other hand not all of us had problems with ringtone volume as well. Will try to install rom once again when I have time.

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#4
feckineejit

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I have this problem to, phoned my mother yesterday and she said it sounded like i was a good bit away from the phone while i was talking to her (think she means the sound was to low) :)

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#5
maxmaximmax

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I have the same problem. I've tried everything, changing the software so far does not help.

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#6
Pidun14

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So all we can do is wait for an Huawei update hoping it will solve this problem just like ringer volume one..........

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#7
Davidoff59

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Complain to Huawei as they wont see it here. If its not fixed for gingerbread, they can at least make sure its fixed for ics

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#8
lunadik

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I have the same problem.. it is a nightmare

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#9
maxmaximmax

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Do something new in the case? Any solution to the problem?

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#10
Pidun14

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Sent message to Huawei, no response.

Updated to B894 but still have the same issues.

When we switch to speaker obviously some setting is adjusted and mic is working fine, wonder if it would be possible to do it permanently.... Unfo I have now idea how to do it.....

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#11
feckineejit

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I contacted Huawei on facebook a while back about this, they weren't much help, just told me to take it to vodafone and see them :angry: has no one managed to sort this problem out, tried a few roms but no luck as yet :(

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#12
gsf600y

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Same problem here on B888

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#13
ADROW

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Anyone heard anything new on this? Pretty much everyone I call now complains they can't hear me.

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#14
Pidun14

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Possibly I have a solution, at least it worked in my case so far. Reading other post on the forum I found out how to enter the engineering menu (dial * # * # 2846579 # * # *).

So I did it, went to ProjectMenu -> Background setting -> Dual Mic Setting and turned it off (was "on" as default).

First call and my wife says - you are on speaker, I can hear you very good. The thing is I was not on the speaker.

Still mic level is higher when I switch to speaker.

Will make few more calls, but looks like I do not have to return the phone any more.

Try this and let know if it worked for you. Hope it helps.

Could somebody who does not have mic issues kindly check his default Dual Mic Setting and post it here please?

Edited by Pidun14, 20 July 2012 - 05:46 PM.

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#15
MickJack

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Sounded a brill solution, I get some 'feedback' that the mic is low, but using 927 I don't get Dual Mic Setting under BackGround Setting.
(nice to know it may be somewhere)

Edited by MickJack, 20 July 2012 - 06:13 PM.

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#16
ADROW

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I don't have that option in MIUI either, shame really. The solution makes sense though, the feature could be lowering the voice mic instead of reducing background noise.

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#17
Pidun14

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Forgot to mention that I'm on B892 at the moment.

Found out, that each time I restart phone Dual Mic setting is "ON", so this is not perfect solution after all.

Edited by Pidun14, 20 July 2012 - 10:58 PM.

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#18
dwitcombe

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Anyone chance this can be fixed with update? everyone I call day they can't hear me

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#19
Pidun14

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Non of the updates fixed it for me.

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#20
munchkin2

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thank you!! Pidun14 this has sorted out the issue on my phone! i could only use it on speaker phone, not something i really wanted to face while in a busy shopping mall!

My phone has B885 on it, and this fixed the issue for me. Hopefully they come out with a new build that fixes it permanently!

Definitely not hardware related.

Mel
NZ

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