I am neither agreeing or disagreeing with you, I am merely stating facts.
1) By saying that the devs are not helping 'users' do you mean solely yourself and not others? They can't help every single person out there, it'd be simply impossible with a thread more than 100 posts etc. and if your one of them who dosen't get help then don't blame the devs.
2) You say 'the devs are not helping the users' or is it just you, since your the only one complaining.
3) You say devs are rude, when you can be pretty rude yourself...