I've already received the code, my code was like yours 16 digits but most of my code are letters but your code doesn't have any letter, do you know if the code it's wrong?
i had same mail. mailed them back nad they sent me a code that looks like? CE457E570EDD5B73 ?? this look write to you?
You could always reply and ask them to verify the code. Also, you could always try it as Ive just realised the code could be a hexadecimal, as none of the code's on here have any letters further than F (hexadecimal is a Number system that goes:
1 2 3 4 5 6 7 8 9 A B C D E F
A = 10
B = 11
C = 12
D = 13
E = 14
F = 15
I wonder if I could email them and ask them...
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