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Gemini GEM10313S has screen no longer responding to touch.

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#1
swinster

swinster

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Hi All,

 

I have had a GEM10313S for a couple of months but went to use it the other day but I can no longer interact with it via the touch screen. I can turn the unit on and off and the volume buttons work. I have even run a factory reset on the device but no joy. In fact as soon as I the device boots form the factory reset to the 'Welcome' page I can't continue because I can't interact with the device.

 

I take it that this will be a RMA?

 

Many thanks

 

Chris


Edited by swinster, 20 January 2014 - 10:24 AM.

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#2
gtd2000

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It sounds like it's defective and I can't see why it's not an RMA or warranty issue?


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