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its a bit like the End User Updates for Pocket PC, or Microsoft's other service packs. They come out on a particular date and every 6 months is about typical. Most of the bugs get seen and fixed pretty early, so the first update is usually the biggest one
That's prehaps my biggest disappointment with the SPV - I own a Casio E11 (Windows CE 2.0) and a Casio E125 (PocketPC 2000): These have both been solid and reliable devices. I was basing my expectations of the SPV on my experience with these ... and the SPV is a truly lovely device, which I'm loath to give up. However, I think that (especially in view of the number of bugs already found) the wait until the planned service pack is the proverbial straw that broke the camel's back.
I understand about Microsoft's/HTC's usual update roadmap, but I don't think that a standard roadmap can be adopted for a device with so many current shortcomings. I don't know about Windows CE 1.0, but I do know that CE2, 2.11, 3.0/2000 and 3.0/2002 had nowhere near so many obvious issues.
Were it not for the P800 coming soon, I'd probably persevere. However, I can't help feeling that there is a strong chance that when the P800 does eventually arrive (presumably with working usable SMS, always on GPRS, bluetooth, and no Orange certification required) I'd be feeling short-changed.
So I reckon I'll return the SPV now, wait for the P800, and at that point see how the SPV is faring. If the P800 is full of bugs and the SPV is fixed, I may buy another SPV, otherwise I may buy the P800. Who knows?
When fixed, the SPV could be the greatest mobile phone in the world - but by then will the world have moved on?