Guest nytehawk2002 Posted November 6, 2003 Report Share Posted November 6, 2003 My friend owns a Mpx200 from AT&T. They recently contacted him to inform him they will be recalling all of the mpx200's that are in the field because they require a "hardware update" to fix a problem. They have arranged for him to have an "updated" unit sent to his house and he will be sending the old one back to AT&T. Any idea what this is about? Anyone? I'll have more as it happens. Link to comment Share on other sites More sharing options...
Guest hvbelton Posted November 6, 2003 Report Share Posted November 6, 2003 I called customer care and the rep I spoke to knew nothing about a recall. Please keep us all posted. :shock: Link to comment Share on other sites More sharing options...
Guest spacecowboy6982 Posted November 6, 2003 Report Share Posted November 6, 2003 Now this sounds promising ! The possibilty of WM2k3 is great, who knows .... Link to comment Share on other sites More sharing options...
Guest nytehawk2002 Posted November 7, 2003 Report Share Posted November 7, 2003 Ok.. the rep told him to expect a package within the next few business days. It will contain his new phone. He needs to put his sim card in it (duh) and return the old phone. When he again asked why they were doing this, the exact statement was "The Manufacturer has ordered that we replace certain batches of phones..." ??????? All I know is that if he grows a limb out of his neck near where the antenna of the phone is located, I'm damn sure never buying a Mpx200.. :-) Link to comment Share on other sites More sharing options...
Guest martin Posted November 7, 2003 Report Share Posted November 7, 2003 I saw this on http://msmobiles.com/news.php/1602.html Launch of Motorola MPX200 in Germany delayed due to Technical reasons. Itcould be a related issue but it doesn't say what the technical problem was. Link to comment Share on other sites More sharing options...
Guest dseiden Posted November 8, 2003 Report Share Posted November 8, 2003 Is there anything new on this? This is the only place that I have heard anything about this. I talked to an ATT person today and they had heard nothing about this at their store (not surprised). Link to comment Share on other sites More sharing options...
Guest nytehawk2002 Posted November 8, 2003 Report Share Posted November 8, 2003 No package as of yet.. as soon as it arrives I'll keep you posted. Link to comment Share on other sites More sharing options...
Guest nytehawk2002 Posted November 8, 2003 Report Share Posted November 8, 2003 There is no current recall on the MPx200 from AT&T. We called today to get an estimate on the replacement time and the reason why. The rep we spoke to told us that there is no current "Recall" campaign, and that a new unit would -NOT- be shipping. We inquired about what we were led to believe was a recall. And the answer was as follows: "AT&T is not currently running any hardware upgrades to the MPx200. The only possible reason they would ask you to ship your phone back would be when the Smartphone 2003 operating system becomes an option for these phones. When AT&T starts offering that as an upgrade they will gladly ship you a replacement phone with the new O/S on it." The rep would not go into any further detail as to the cost of this "upgrade" or release date. I apologize for the confusion in reguards to the recall, but we've got some interesting news as a result anyway. Link to comment Share on other sites More sharing options...
Guest spacecowboy6982 Posted November 8, 2003 Report Share Posted November 8, 2003 b-e-a-utiful ! its a shame that I am now fully converted to the E-200 :) Link to comment Share on other sites More sharing options...
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