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Smartphone language problem

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I live in the US and I purchased the Motorola Q9h and it works perfect on my T-Mobile network...but now the phone displays two different languages...what i assume to be spanish and english, only about text messaging, Microsoft outlook, and Profile settings(vibrate, normal,outside,automatic,exterior) are in spanish...I tried to master reset and master clear but nothing worked, it just contiunes to display it in two languages...Are you aware of anything that I can do to fix this problem? Is there software that I can download?

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