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Can not receive texts

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Good day to all i am new to the forum, i did get a Commtiva N700 for xmas which i an happy with except i cant receive texts, when i am alerted that i have received a text it states ""Incoming message rejected due to full memory. Please delte old messages", when i go to my messages /texts there is nothing there as i dont keep any, has anyone come across this or is there any solution for this.

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