Guest I am eusty Posted December 31, 2014 Report Share Posted December 31, 2014 You had to reboot it because it wouldn't charge? All I know for sure is (checking my battery monitor) my Hudl was powered on and charging for the last two nights. I haven't powered it off since Sunday night, and it's now Wednesday evening. Yup. It was lower than I usually get it (15%) and had the 'straight line' on Simple Battery Monitor. First time it's happened for a while, when I rebooted it was stuck in the bootloader, dunno if it's related? A soft reset and it booted ok. :) Link to comment Share on other sites More sharing options...
Guest Pipedreambomb Posted December 31, 2014 Report Share Posted December 31, 2014 Okay, thanks for the extra details. I guess it's just a coincidence after all. Still, I'm now looking forward to the proper fix. I'd started to forget what it was like to have a tablet charge just because you plugged it into its charger - crazy concept, huh? ;) Link to comment Share on other sites More sharing options...
Guest Keeping Up Posted December 31, 2014 Report Share Posted December 31, 2014 Just a thought ... I see that Tesco updated some of the Tesco apps last week. On both my Hudl's the upgrades happened without my getting the usual notification messages in the top left corner, but whereas on the Hudl 1 there were no side effects, on the Hudl 2 the Tesco account sign in stopped working until I reentered my password and the TescoBank app lost its passcode so I had to reset the security details. I see the release note on the Playstore says they've fixed a few bugs, I wonder if one of the bugs was faulty interaction between the Tesco apps and the system? At the moment it's still charging OK. Link to comment Share on other sites More sharing options...
Guest Pipedreambomb Posted January 1, 2015 Report Share Posted January 1, 2015 Interesting, Keeping Up. Might be worth looking into. IAmEusty, could you try going to the Play Store and checking all your apps are up-to-date? Link to comment Share on other sites More sharing options...
Guest I am eusty Posted January 1, 2015 Report Share Posted January 1, 2015 Interesting, Keeping Up. Might be worth looking into. IAmEusty, could you try going to the Play Store and checking all your apps are up-to-date? Yup they are, but...... All my Tesco apps are disabled so won't get updated as they are not running. Link to comment Share on other sites More sharing options...
Guest Keeping Up Posted January 1, 2015 Report Share Posted January 1, 2015 No I think it was just a red herring. I had to reboot this morning to make it start charging again. Link to comment Share on other sites More sharing options...
Guest itsmartin Posted January 1, 2015 Report Share Posted January 1, 2015 Just come across this thread when googling after experiencing this issue with a recently-purchased hudl 2. Everything I've experienced seems to line up with what others have said (device appears to be charging but never gets anywhere, clock showing wrong time), and I'm eagerly awaiting the coming update, but I just wanted to clarify something about the 10-second poweroff advice. Is holding down the power button for 10 seconds any different to holding it for 1 second and selecting the normal "power off" option? It seems like holding it for 10 seconds forces an immediate hard power-off, while selecting the menu option would shut it down more cleanly, so why is 10 seconds the recommendation? I'm also curious whether this has anything to do with disabling the tesco software on the device. My impression seems to be that this is only affecting 'power users', given that this forum is the only real mention of the problem I've found, so I was wondering if there's anyone who's using the default Tesco launcher and has left all the tesco bloatware untouched, and is still having this issue... Link to comment Share on other sites More sharing options...
Guest Pipedreambomb Posted January 1, 2015 Report Share Posted January 1, 2015 Just come across this thread when googling after experiencing this issue with a recently-purchased hudl 2. Everything I've experienced seems to line up with what others have said (device appears to be charging but never gets anywhere, clock showing wrong time), and I'm eagerly awaiting the coming update, but I just wanted to clarify something about the 10-second poweroff advice. Is holding down the power button for 10 seconds any different to holding it for 1 second and selecting the normal "power off" option? It seems like holding it for 10 seconds forces an immediate hard power-off, while selecting the menu option would shut it down more cleanly, so why is 10 seconds the recommendation? I'm also curious whether this has anything to do with disabling the tesco software on the device. My impression seems to be that this is only affecting 'power users', given that this forum is the only real mention of the problem I've found, so I was wondering if there's anyone who's using the default Tesco launcher and has left all the tesco bloatware untouched, and is still having this issue... We don't know that it only affects power users, we just know the only people who come on here are power users, and quite a few of them have the problem :) I don't think I've disabled any of the Tesco apps on mine. I use Google Now Launcher and just ignore the crud, AFAIK. They're not intrusive in any way, unlike the apps on my Sony phone that keep giving me notifications. I can't answer about the 10 second thing as I just turn mine off to charge, I don't reset it. Anyone? Anywho, the fix is due on Monday, which for those keeping score isn't "in the next month" as promised in November, but if the deadline doesn't slip again, all this will be moot and we can find something new to complain about. Link to comment Share on other sites More sharing options...
Guest mayburyds Posted January 1, 2015 Report Share Posted January 1, 2015 I use the google launcher and have done nothing with the Tesco apps either. Since something change a few days ago I just plug the charger in regardless of the percentage left in the battery and don't put it to sleep or power it off. Charges as it should. Very odd. Cheers. Link to comment Share on other sites More sharing options...
Guest Pipedreambomb Posted January 1, 2015 Report Share Posted January 1, 2015 Looks like my 'cure' was a blip too. It flatlined all last night. Just unplugged it from the charger for the first time today and it is on 24% battery. I'll turn it off and charge it [weary sigh]. Link to comment Share on other sites More sharing options...
Guest mayburyds Posted January 1, 2015 Report Share Posted January 1, 2015 I'll flatline mine and see what happens. Cheers. Link to comment Share on other sites More sharing options...
Guest Jabbitt Posted January 1, 2015 Report Share Posted January 1, 2015 (edited) Has anyone experienced this? Several times I've awoken to a green light on the Hudl2. Assuming it's fully charged I turn the screen on only to find its only reached 98% This happened once after I installed Simple Battery Graph and the results are strange. You can see when it was plugged in at approximately 11pm. During the night it fully charged, rapidly stepped down and then charged again up to 98%. You can see the blip where I checked it in the morning and unplugged and reinserted the charger cable to top it up to 100%. Bizarre! Edited January 1, 2015 by Jabbitt Link to comment Share on other sites More sharing options...
Guest I am eusty Posted January 1, 2015 Report Share Posted January 1, 2015 Yeah that's normal. Most devices don't try to keep the charge at 100% as it would be charging on and off repeatedly. My guess it only starts to charge at 98%. Link to comment Share on other sites More sharing options...
Guest mayburyds Posted January 1, 2015 Report Share Posted January 1, 2015 Let mine run down till it powered itself off. Plugged the charger in and powered up. Battery symbol appeared with an exclamation mark in. Left it charging for a few minutes and then powered up again and it booted OK and seems to be charging OK. Cheers. Link to comment Share on other sites More sharing options...
Guest Clever Trevor Posted January 2, 2015 Report Share Posted January 2, 2015 My Hudl 2 has been absolutely fine for almost 5 days now. It seems the battery charging problem has gone away and the clock keeps time normally too. Can't be certain, but the battery life appears better too. As pointed out in previous posts, I would call myself a power user too, so we would notice what's happening more than an occasional user. Way back in October this year when I first told Tesco's about this charging problem, they told me it they'd not had any complaints about charging or the clock, but offered me a nice new Hudl 2, which I duly accepted. Two more Hudl 2's later and a change of colour too, and it's only taken nearly three months to get it sorted out. Hope all on this forum have a wonderful New Year, and your Hudl's, new and old perform nicely forever more. Link to comment Share on other sites More sharing options...
Guest mayburyds Posted January 2, 2015 Report Share Posted January 2, 2015 (edited) Mines just stop charging! Had to reboot to get it charging again. Cheers. Edited January 3, 2015 by mayburyds Link to comment Share on other sites More sharing options...
Guest mayburyds Posted January 5, 2015 Report Share Posted January 5, 2015 Anyone seen the update? Cheers. Link to comment Share on other sites More sharing options...
Guest slarti99 Posted January 5, 2015 Report Share Posted January 5, 2015 If Tesco can overstate their accounts by £250m then I'm not holding my breath for an update today ! Link to comment Share on other sites More sharing options...
Guest cjh-75 Posted January 5, 2015 Report Share Posted January 5, 2015 No sign at all of update.... Link to comment Share on other sites More sharing options...
Guest cjh-75 Posted January 5, 2015 Report Share Posted January 5, 2015 Just spoke to tech support - they have no offical release date for an update now so what a load of crap about a fix being out today. Mines going back. Link to comment Share on other sites More sharing options...
Guest Keeping Up Posted January 5, 2015 Report Share Posted January 5, 2015 I guess they deliberately held back in December to see how many returns they got, and because they got less than a certain number they decided not to bother with issuing it in January. Strangely some machines seem to be working perfectly, according to their new owners. Link to comment Share on other sites More sharing options...
Guest Posted January 5, 2015 Report Share Posted January 5, 2015 Well it'll be a shame if Tesco don't follow through today with "the update" but it won't be a surprise. :ninja: ....... and to think, people are asking/demanding Lollipop sheesh! Link to comment Share on other sites More sharing options...
Guest Clever Trevor Posted January 5, 2015 Report Share Posted January 5, 2015 My started charging normally just over a week ago and it still is. Maybe Tesco's have snuck an update in without us knowing??? Spooky or what? Link to comment Share on other sites More sharing options...
Guest tired999 Posted January 6, 2015 Report Share Posted January 6, 2015 Mine went in for repair before Xmas, as it was more than 28 days old, but I don't know what they did to it if anything. The charging issue returned a week after I got it back and I had the clock problem yesterday too after a reboot and full charge. Phoned Tesco this morning and am getting a replacement tomorrow and was advised to reboot at least once a day. I was told that there is no date for an update. Link to comment Share on other sites More sharing options...
Guest welshblob Posted January 6, 2015 Report Share Posted January 6, 2015 My started charging normally just over a week ago and it still is. Maybe Tesco's have snuck an update in without us knowing??? Spooky or what? Mine hasn't had the charging or clock issue since before Christmas. Neither did the two that I gave as Christmas presents. Link to comment Share on other sites More sharing options...
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