Guest kelv23 Posted January 17, 2004 Report Posted January 17, 2004 i'd like to hear from anyone who has had this problem or knows a soution to it.recently I havent been able to recieve texts from my mates and girlfriend in Thailand,I'm on Orange PAYG on an SPV.I've recieved texts before but suddenly its stopped,my dad gets them through on his phone (contract) and we can both make and recieve calls to there and I can also send texts just not recieve them.I've been on at Orange for over a week about this and have been given the usual customer services bullshit from someone who doesnt know their arse from their elbow.Any help or instructions on how to get vengeance on these fuc##rs or even solve the problem would be great
Guest Monolithix [MVP] Posted January 17, 2004 Report Posted January 17, 2004 Can you recieve text messages at all? Have you tried Inbox > Menu > Options > Import from SIM Can you ask her if she can turn on delivedry reports to see if the network thinks it has recieved and passed the message on?
Guest kelv23 Posted January 17, 2004 Report Posted January 17, 2004 yep,can recieve them from anyone in the UK just not from may mates and girlfriend.its bloody annoying as its a good way to keep in touch as I've got a kid out there too.
Guest ajb3000 Posted January 17, 2004 Report Posted January 17, 2004 Are you sure it's not a problem their end? It may be their network is no longer able to send sms to orange in the uk.
Guest kelv23 Posted January 17, 2004 Report Posted January 17, 2004 they can send messages to my dads phone on orange but not mine.don't like swearing in here but orange are f***ing useless
Guest shadamehr Posted January 17, 2004 Report Posted January 17, 2004 I hate stating the obvious, but what have Orange said about this? You have rang them, yes?
Guest kelv23 Posted January 17, 2004 Report Posted January 17, 2004 yep called them and just got a load of useless waffle about how its a problem with the network over there,yet my dad who is also on Orange can recieve texts from there.calling customer services is a waste of time and money,must have spent £20 in credit and landline calls and got nowhere,emailed them twice and yet to recieve a reply.Said to customer services that I'm going to change to O2 and they just said "thats up to you but it will be the same if you change" dont see how myself. if anyone from Orange looks at this post YOU SUCK!
Guest kelv23 Posted January 28, 2004 Report Posted January 28, 2004 This problem is still going on although a nice woman in the roaming dept is getting someone in tech support to give me a bell over the next few days.Hopefully I'll at least get an answer as to what the problem is,but if not does anyone know how to make official complaints to Orange? , they skirted round this as soon as I mentioned it
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