Replacement MPx200 Activesync Problems, can anyone help ?

[Guest blakeboogie]

After losing my Mpx200 on Saturday I recieved my replacement phone today. I deleted the old Activesync partnership and created a new one. I was then able to sync the phone with Outlook.

Now the problem starts: As soon as I removed the phone from the USB cable and reconnect, Activesync cannot find the phone anymore. I didn't have this problem with my old phone as it would always re-sync when it was reconnected.

The only way to re-sync is to reboot my PC with the phone turned on.

Can anyone help, or has anyone else had the same problem ???

Thanks.

[Guest awarner [MVP]]

I get this ocasionaly and I just swap USB ports to fix the problem.

Activsync is known to be buggy and one day this may hopefully be

sorted out.

[Guest blakeboogie]

Thanks, I'll give that a try.

[Guest dickweed1961]

yes me too, but changing USB didn't work.

motorola couldn't help either.

am now waiting for a replacment after an unfortunate accident.

[Guest cortez]

if you haven't done so, you might check your connection settings to be sure USB Connections are enabled.

From the phone, Open active sync then Menu->Options->PC Settings. Make sure the Automatically start sync when connected using: option is checked and, just below this setting, make sure it says USB Default. You might also check to ensure that your PC's name appears under the "Connect To:" setting.

From ActiveSync on your PC, File->Connection Settings, then make sure the "Allow USB Connection with this desktop" is checked.

hope this helps..