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problem installing from pc!


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Posted

when i try to install an application onto my spv using the installer on the pc it says look at your phone to complete installation. so i do and it comes up installing but before i have chance to say where i wanna store it. phone or sorage card it just dissapears and goes back to the home screen and i cant get back onto it. this has only recently started happening it worked fine before. any help much appreciated thanks rob

Posted

may bee app you trying to install is not designed for MS smartphone :idea:

Guest awarner [MVP]
Posted

Sounds like you did not have enough free memory on the phone and it bombed out, this may now give you a failed instalation.

What happens if an install fails?

Ok when this happens sometimes this can then prevent future apps from

being installed until the following procedure is done.

Hopefully you will have some form of file manager software installed on your phone, examples are All-Explorer or if your phones been decertified the excellent (must have) Smart-Explorer.

You need the file manager app on your phone as Activsync may not be able to see the location of the failed installation (this depends on the OS and Activsync version you have).

Using the explorer app go to

IPSMWindowsAppMgrInstall

This is where the failed install will be hiding so all you need to do is to either run the

install from that location or just delete it and start again.

Posted

thankyou for your help friends i have sorted it. thankyou

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