Still not connecting

[Guest Drew]

When I start activesync I'm told:

"This device name already in use.

You must enter a different name for your mobile device."

And this even though I'd set up the partnership only 30 minutes previously. I can work with the new partnerships until the laptop is closed down. After that ......

This device name already in use........

I don't know what I've done wrong. I've uninstalled Activesync. And I've tried removing activesync profiles from laptop.

Can someone please put me out of my misery!

[Guest awarner [MVP]]

It looks like the phone is not saving it's ID for Activsync, the only thing I can think of is to try a hard reset

[Guest Drew]

Have done a HR. Uninstalled and re-intalled. Shut down, started up. Created new partnership.

Still my laptop insists on showing two old partnerships from my (original) SPV phone.

Why me lord?

[Guest zahar]

Have you tried deleting the old partnership(s), and then setting up a new one?

[Guest Drew]

Yes. A number of times.

EAch time I shut down and restart however, the same two old partnerships appear!

[Guest Drew]

I've a new phone, uninstalled/reinstalled Activesync a number of times and the only partnerships recognised are two old ones which I thought I had deleted!

Aarh!

[Guest Taoski]

SOunds like you might need to uninstall ActiveSync and then manually delete the folders from c:program files.

It also puts the details of the profiles is creates for each phone in the following location:

"C:Documents and SettingsApplication DataMicrosoftActiveSyncProfiles"

Failing that - you might want to delete the indicidual partnership keys from the registry:

HKEY_CURRENT_USERSoftwareMicrosoftWindows CE ServicesPartners

After doing a back up first of course! :shock:

[Guest Drew]

Have done all that - except the registry bid which I'm a bit loathe to tinker with. Still no joy. Sorry to be such a nuisance, or should that be 'challenge'!