Guest jbrare Posted February 16, 2004 Report Posted February 16, 2004 Hi all, I have asked this before but I'm starting to wonder now wether or not it's my E200's settings or something on my orange (UK) account thats not right. Ok, to the problem then - When I go onto the Orange home page on mi E200, the home page loads OK but when I go to the "your Page" part of the site I constantly get the "Do you want to configure your page with your own links..." page. I have set the page up so many times on my SPV, and it keeps it for that GPRS session but as soon as I disconnect from GPRS and re-connect the page is lost and I'm back to the setup page again. I have also set the page up through Orange's normal web site on my PC, but no joy. Also if I go to the "Your Mail" part of the wap site the SPV loads the "real" internet page for orange mail as if you were on a standard PC. It's like the orange network doesn't know your using an E200. I have spoken to Orange and they are at a loss as to the cause, they are investigating. I have done a hard reset to ensure it's not a setting I've messed up but still no joy. Lastly, If I use WebWap Select and set it to WAP, the "Your Page" works 98% perfect, just the odd glitch here and there. Why doesn't my E200 work on this part of the Orange site. Any ideas PLEASE!!!!! P.S Sorry for the overlong post but I had to get it off my chest ;-) jb
Guest orange_wizard Posted February 16, 2004 Report Posted February 16, 2004 Hi jbrare, Can I ask you to try a few things with regards to your E200 and the use of "Your page"? Im curious to get to the bottom of this. First can you ensure you have cookies enabled on the handset? If not, enable them and try it again... let me know what happens. Thanks, Shaun
Guest jbrare Posted February 16, 2004 Report Posted February 16, 2004 Thanx for helping Shaun. Yes cookies are enabled, I always have them enabled. Also IE is set to Automatic in the little check box and connection is set to Internet. In the Data connections part, Internet is set to Orange GPRS and Wap is set to Orange WAP. All the APN's look OK also that make up those data connections. Can I just ask if you have an e200 and does the "your page" work ok on your phone? Cheers Ben
Guest orange_wizard Posted February 16, 2004 Report Posted February 16, 2004 Hi Ben, Yes I have an E200 but cant repeat this fault. Im suspecting it is a bug with the cookie handling, but not sure yet. Can you try the service using the WAP APN rather than the Internet. And also could you tell me the amount of cookie data you have set?. Cheers Shaun
Guest jbrare Posted February 16, 2004 Report Posted February 16, 2004 Tried changing the data connection for Internet to Orangewap. I get the following message "Gateway recieved an invalid response from the upstream gateway". I changed it all back to how it was before and now I get a proxy error when trying to use onargeinternet apn connecting to orange world. I've cleared the cookies out. God knows whats up wi mi fone now, it just gets worst. Any ideas or do you need more info? Ben
Guest orange_wizard Posted February 16, 2004 Report Posted February 16, 2004 Orange World has been down for the last few minutes. I got the same error. Should be okay now. Check you have no data in your cookies and then try and access the portal again. After you've accessed it. Check the cookie data has increased. If it has then it should remember you when you leave and reconnect. Note that a new connection must be made for a successful test (try turning phone off and on again to ensure this - but NOT a hard reset). Once you've turned the phone back on, check the data is still there in the cookie (should be around 100 bytes). Let me know how you get on. Might also be worth knowing which software version you are running? Also, if you know how to access the cookie via a PC, might be worth having a look at it. Let me know if you're not sure or if you can access it. Cheers, Shaun
Guest jbrare Posted February 16, 2004 Report Posted February 16, 2004 Thanks for your help so far Shaun, I cleared the cookies out so it read 0 bytes. I set the data connection for Internet to "Orange WAP", WAP Connection to "Orange WAP" (as it was before). In IE I set the connection to "Orange WAP". It connected OK this time to Orabge World but still no joy with "Your Page" just the setup page. The cookies increased to 116 bytes from 0 bytes. I powered off the phone and back on and re-connected. Still no "Your Page" but Orange World worked OK. Cookies did not increase this time, still at 116 bytes but I guess this is because it's the same page as before therefore the same cookies. Just a question for u tho, Isn't it more the network recognising your phone and SIM identity thus giving you the right page rather than it being stored in cookies? If I make changes to my page on Orange's internet site the changes carry down to my T68i with no problems !? My E200 software version :- version 4.20.0 build 13288, ROM update version 1.1.1.4, Manufacturer 1.6.0.0 Is this info of any help... Ben
Guest martin Posted February 16, 2004 Report Posted February 16, 2004 jbrare What version of WebWapSelect did you use ? There is a new version 2.0 from twyx at http://twyxspv.3utilities.com/300903/SPV.HTM in which he states "Light modification so that that also functions on E200" Don't know what he's changed but it could be worth a try.
Guest jbrare Posted February 16, 2004 Report Posted February 16, 2004 Version 1.1. It works fine on my E200 but I'm going to give the new version a go because I want to see if it irons out the glitches in the version I currently have. Cheers Martin for bringing this version to my attention. :)
Guest orange_wizard Posted February 16, 2004 Report Posted February 16, 2004 Hi Network identification for smartphones is via the value stored in the cookie. Non-smartphones work in a slightly different way. From what you've said, the cookie is definitely being set. But for whatever reason, when you next try to access the portal, its not reading it. The only thing I think can be causing this then is the application WebWapSelect could be altering your User-Agent in the phones registry, hence the portal cannot identify your handset properly. If you uninstall the application, its likely to remain what it was beforehand. I think it needs to be restored. Im looking into how this could be done, and will get back to you if I find anything out. If you know of a way, the User-Agent should read... "Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; Smartphone; 176x220)". I think this will fix the problem. Perhaps a ROM build download might sort this? Shaun
Guest jbrare Posted February 16, 2004 Report Posted February 16, 2004 Anyone else having this problem???? I just can't see it being my phone because even after a hard reset it still doesn't access my "Your Page", if you know what I mean there! :roll: . I'm starting to think now it may be something on my account but god knows what!! A couple of you are saying you have problems with WAP on the fone but most are saying it's working fine. Please let me know you orange customers out there coz I'm gonna get onto orange big style if I know it's the fone but If it seems to be just mine perhaps orange care and a replacement may be in order, after orange checking out my provisioning on my account of course!! Cheers all Ben
Guest orange_wizard Posted February 17, 2004 Report Posted February 17, 2004 Hi Ben, Have a go at re-installing WebWapSelect (if you have uninstalled it) and select the "default" option. Hopefully this should restore your User-Agent to its proper value. If you havent yet uninstalled it, just try the default setting. Give that a go and see what happens. I really want to get to the bottom of this, and appreciate your efforts in trying to resolve the issue. Regards, Shaun
Guest Disco Stu Posted February 17, 2004 Report Posted February 17, 2004 The only time I've had a problem is after a hard reset or when O are farting about with the portal. I've never installed WebWapSelect so it does look like this has caused the problem.
Guest jbrare Posted February 17, 2004 Report Posted February 17, 2004 Hi Shaun, I uninstalled WebWapSelect ver1.1 and am now using Ver 2. I set the type to SPV in webwap and still no "Your Page". If I set webwap to WAP (I think it's telling the orange network I'm using a Sagem MyX5) my "Your Page" works like a charm! Also you can tell it's a pure wap site coz of it's appearance. All my links to things like cinemas etc work fine, links to my email however comes up with a time out error. Thats not a problem though as the SPV has email client built in. Thanks for the help tho Shaun. Any more ideas? Ben Edit - I had the problem before installing WebWapSelect, that was the reason I installed it so I could read my "Your Page".
Guest jbrare Posted February 18, 2004 Report Posted February 18, 2004 Update - According to the guy in the orange shop I went to yesterday ALL smartphones don't display "Your Page" to which I replyed yes you are right, no smartphone does display my bloody page!. He said his doesn't work either. I told him that most people I have spoken to on this site say otherwise and that there "your Page" is fine. Just as a foot note to Shaun, If I go onto the SPV optimised Orange World front page, where the link to "Your Page" doesn't work (with WebWapSelect set to SPV mode) using the orangeinternet APN I believe THEN link to wap.yahoo.co.uk it switches over perfect to the orangewap APN and works fine. It also switches back over to the other APN normal. Could it be the link to "Your Page" do you think? If I go on using only orangewap and go to "Your Page" it loads a blank page with a title "Untitled". What is the link to wap version of "YOur Page", ive tried wsp://orange.internet and http://orange.internet. Cheers All.......
Guest orange_wizard Posted February 18, 2004 Report Posted February 18, 2004 Hi Ben, The guy in the shop is incorrect to say it doesnt work for ALL smartphones as I have seen it working on at least a dozen smartphones including P800, P900 and Motorola MPX200. The APN won't change between links, if it requires a change, it will pop up a message on the handset asking you to connect via some different settings but as far as I know, the site you visit won't make any difference to this (e.g. you should be able to connect to any way site using a wap browser such as Opera - via the Internet). The link to Yourpage is the same regardless of the APN being used and should be http://wap.orange.co.uk/yourpage.wml. The APN is only the connection mechanism, and has nothing to do with the page being requested. I may have misunderstood your previous posts. I understood that the link to yourpage was fine and it was the service itself that wasnt working. If this is not the case (and its the link thats broken), we may be getting closer to a solution. Could you try and manually type the URL above into your address bar and see if that brings up Yourpage. Keep the WebWapSelect setting to be SPV and connect via any APN (or whichever one works :-). You should see a message "Do you have a favourite band or football team, or a cinema you always go to?" which then prompts you to set some preferences. If you are getting a blank page it could be because there are no preferences set (although you should really see a message similar to above). Let me know how you get on... Cheers, Shaun
Guest jbrare Posted February 18, 2004 Report Posted February 18, 2004 Hi Shaun, Thnx for replying, I can always get to the screen that says "Do you have a favourite band..." its just whenever I set up links from the SPV they are lost the netxt time I go back to my "your page" they stay for that connection but are lost after I terminate that GPRS session. Also I have a "your page" already set up that I can view normal on any other standard WAP enabled phone with my sim in it, set up on orange of course. When my SPV is set to WAP mode it views my "your page" ok but in SPV mode, no joy! Cheers Ben
Guest orange_wizard Posted February 18, 2004 Report Posted February 18, 2004 In SPV mode, do you mean via the Internet APN. If so, there will be two sets of preferences, one for WAP APN and one set for Internet APN. Im just wondering if you have accessed via the WAP APN and its set a cookie on your handset, but not used it for Your page. Then when you've connected via Internet APN, its set another cookie, and used that one to assign preferences. Then subsequent access attempts are using the first cookie which contains nothing... Okay, this is my final throw of the dice... Try using the Internet APN only... 1) remove all cookies. 2) Connect by typing URL in manually (http://wap.orange.co.uk) and 3) set a preference (e.g. Name would do), 4) check cookie data has increased. 5) Turn phone off and on again. 6) Check cookie data is still there. 7) Reconnect using the same procedure (manually typing in http://wap.orange.co.uk). If you do exactly as above, it might just work. If not, then i am stumped... :) Regards, Shaun
Guest jbrare Posted February 18, 2004 Report Posted February 18, 2004 Hi Shaun, I've got some very interesting results here, and I now know a few things about the SPV I didn't previous to this. Here we go: Removed all cookies and history, attached to http://wap.orange.co.uk through orangeinternet APN, page loaded fine, linked to "Your Page" and got the "Do you have a favourite band..." setup page, checked cookies, they were at 117bytes, history at 186bytes, No temp files. Scrolled down to Add things to your page, added football team (Liverpool) got the message Liverpool will now appear on your page. Cookies still at 117bytes history at 878bytes, then I "exit and go to your page". My "Your Page" was displayed with Liverpool shortcut on display, no option to add my name to the page though :D , Clicked at the top for "home", the home page loaded fine with the part "On your page" about half way down with Liverpool still there. Clicked back on "Your Page", Still working. Cookies at 117bytes history at 976bytes. Exit gprs, powered down the phone and back on again. Went back onto GPRS, Orange World Site - HeyPresto!!! "Your Page" still working normal as I'd left it!! Just as a test I deleted the cookies and the "Your Page" disappeared again!!. I think this proves that if you have a previous "Your Page" like I have that I set up ages ago and use on my T68i and on the SPV if WebWap is set to WAP, you cannot use it on the SPV. The SPV uses a totally different "Your Page" that HAS to be configured on the SPV it's self. If the cookies are deleted after that then "Your Page" will disappear! It's the part about having two "YOur Pages" I couldn't understand but I suppose the standard WAP version looks a bit crappy compared to the SPV created one! Problem solved Shaun - Moral for me - DON'T DELETE THE COOKIES!!, wish they could make it so it stored the settings on the network though and identified you by your SIM id, that way after a hard reset etc the stuff would still be there!! Cheers Shaun for your help in this matter, bet u've been banging ur head on the wall saying "Save the fcuking cookies!!!!!" :) Ben
Guest orange_wizard Posted February 18, 2004 Report Posted February 18, 2004 Excellent! Pleased you got it working. It does use a different "yourpage" for Smartphones than it does for non-smartphones. You can tell by putting your SIM into a non-smartphone. Any new preferences you've just set, will not be on the other page (unless they're on both). Im wondering if the WebWapSelect actually chooses the APN for you then? Anyway, no matter. Glad to be of help... Shaun PS: If the battery runs out on the handset, you may find your cookies are removed, hence you will once again lose Your page preferences. So be sure to keep it charged up at all times. The same may/may not occur for a Hard Reset. Not sure yet.
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