File copy/delete problem

[Guest Trancemaster]

I've done a Search but couldn't find anything really useful, so bear with me.

Whenever I try to copy/delete anything from StorageMy Documents I always get the following error message:

"Cannot copy [FILE] access is denied"

"Make sure your mobile device has sufficient memory, that the file is not set as read only and that you have permission to copy this file type"

This is the second E200 I've had (the first went back with the "buzzing" problem, not that this one is any better) and they both have the same problem.

Can anyone help me?

[Guest Toyota-F1.com]

I would predict that it is a system file that cannot be removed.

[Guest Trancemaster]

No, these are files in My Documents, ie images/videos. I'm trying to move them to my desktop or at the very least delete them because they're taking up too much of my phones memory.

[Guest Toyota-F1.com]

No idea, I;m not an expert with the SPV3, only had it for 3 weeks, hopefully somebody else will reply :)

[Guest Disco Stu]

Is it because you've just viewed the files in MultiMedia Album and the phone thinks they are still active ?

You could try deleting them straight after switching the phone on or try closing everything down with Task Manager.

Just a thought :?

[Guest maxh2003]

Whenever I try to copy/delete anything from StorageMy Documents I always get the following error message:  

"Cannot copy [FILE]access is denied"

Are you trying to delete the files using your PC and ActiveSync, or are you using a file explorer on your phone (such as the excellent SmartExplorer)?

I suggest trying the opposite method, preferably after a reboot :)

[Guest Trancemaster]

Thanks for the tips guys, but it seems to have been sorted by running the OTA unlock. Weird I know, but there you have it.