ERR 116: SMARTPHONE IDENTIFICATION ERROR

[Guest bglan]

this is the first time i had trouble

updating to SMART AMAZING PHONE rom

version 1.7.0.13 (bootloader 1.09)

history:

the unit had a SAP rom ver 1.6.0.07,

and this is my 1st encounter with the

said version. i ussually do upgrades

on rom ver 1.6.0.08.

i read on www.smart.com.ph that the

said ver (1.6.0.07) can be updated so

i tried it.

after erasing:10% (as displayed on my

PC and SPV) the update stopped and

an error telling me that the rom ver

im trying to write on the phone is

incompatible with the unit

so i tried to do the update once

more, restarted the phone, put it on

canary mode, run the update and this

message flashed into my eyes

____________________________________

ERR 116: SMARTPHONE IDENTIFICATION

ERROR

Cannot identify your SmartPhone

Please perform a normal reset on your

SmartPhone and run the SmartPhone

software Update again.

___________________________________

so i did a hard reset (option 8 on

the canary diag .97 screen), since

it's the only thing i can perform on

the unit

i retry to do the update once more

and i get the same message again

___________________________

i tried running other SAP updates

(1.6.0.08, 1.5.0.0, 1.3.7.8, even the

rom ver from orange eurotel, imate

and qtek) but all i get is the same

error message or message telling me

to try another rom ver.

i tried cleaning my registry, i even

used 2 of my pc plus my notebook to

do the update but things remain the

same

______________________________

people, please, i need on your

insights on these

where did i go wrong?

tnx

[Guest gpcarreon (MVP)]

Hello kabayan. :)

ginawa mo ba 'to while naka BL mode? (Tricolor Canary)

Kasi sakin nung nagka error ako ng ganyan, nag upgrade ako while naka normal ON ang phone.

Sana may naitulong to :D

[Guest bglan]

Hello kabayan.  :)  

ginawa mo ba 'to while naka BL mode? (Tricolor Canary)  

Kasi sakin nung nagka error ako ng ganyan, nag upgrade ako while naka normal ON ang phone.

Sana may naitulong to :D

yes sir, i do all my upgrades on the Canary MV/tricolor Screen

it's the first time na nangyari sa kin to e

tnx 4 the info sir

[Guest gpcarreon (MVP)]

balitaan mo na lang kami pre :) sana maayos na yan. :wink:

[Guest bglan]

same s*** pa rin

i backup the rom of a working unit to a mem card,' i found the instructions on this site, unfortunately i cant find a source code for a terminal loader that'll upload the contents of the mem card to the unit

this is the only possible solution that i see right now, using an update upploader that is not provider-specific

do you guys know where i can find one

tnx

[Guest bglan]

here's an update

i brought it to bright point alli mall, they asked me to produce a receipt from smart that the said unit was the one issued with my plan

since smart was offline that day i waited in the smart wireless center in the same mall for a copy of my OR, while my unit was inside the tech room of brightpoint

sad to say i was not able to procure a copy from smart and the people at bright point told me that the unit have been corrupted and if i cant prove that it was issued by smart to me they will have to charge me 17thou for a replacement system board

so pissed, i went home. then it hit me to try the 1.70 upgrade once again

it worked, no errors whatsoever

i didn't know what they did to my phone, but whatever it was, it worked

here's an update

i brought it to bright point alli mall, they asked me to produce a receipt from smart that the said unit was the one issued with my plan

since smart was offline that day i waited in the smart wireless center in the same mall for a copy of my OR, while my unit was inside the tech room of brightpoint

sad to say i was not able to procure a copy from smart and the people at bright point told me that the unit have been corrupted and if i cant prove that it was issued by smart to me they will have to charge me 17thou for a replacement system board

so pissed, i went home. then it hit me to try the 1.70 upgrade once again

it worked, no errors whatsoever

i didn't know what they did to my phone, but whatever it was, it worked