Guest joecov Posted March 2, 2004 Report Posted March 2, 2004 In general how long have you guys waited from a call from this department(via a customer service rep) 3 days plus so far for me, already had 2 E200s delivered? Its gets a bit tiresome having to phone Orange everyday or so and explain whats happened :)
Guest squall Posted March 2, 2004 Report Posted March 2, 2004 they have never got back to me, ive left if 4-5 days then phone and kick up a fuss. cs sent me a new handset twice like this
Guest Rob_Quads Posted March 2, 2004 Report Posted March 2, 2004 They said they would ring me back and never did. I am just letting it go. I am guessing the update will fix 99% of the problems they are dealing with but if not then I will just get it swapped again.
Guest joecov Posted March 2, 2004 Report Posted March 2, 2004 Yeah I will give it this week and see what happens................... the delay is amazing considering the phone has this hardware problem straight out the box, the battery is no surprise I have a Garmin pda/gps which cost me 600 notes at the xmas and theres a big battery issue with that aswell..... :cry:
Guest joecov Posted March 5, 2004 Report Posted March 5, 2004 still waiting.............. think Ill call 150 today
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