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Information Type: not synchronized?


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Posted

Inbox: Attention required

I always get this message in my Microsoft ActiveSync.

SmartQ2.png

I followed the instruction regarding "disconnect and reconnect the device" but nothing happens. What do I do?

Guest squall
Posted

do you normally sync email? try going into active sync and unchecking sync email. If the device syncs ok then there is prob a problem with outlook

Guest cybercamel
Posted

Isn't it the fact that you are not synchronising with Outlook? Or does Activesync allow you to sync with any email programme?

Guest awarner [MVP]
Posted

You have to use Outlook to sync your mail.

Posted

I just recently got the phone and I never touched anything that has anything to do with email.

everytime I plug my phone in the usb, this message just appears.

I checked my Phone's email sync options and the "never" is set. should I change it to "every fifteen minutes"?

but In the first place, I don't want to use email from my phone yet. :)

should do I just ignore the message in my PC or setup my outlook in my PC?

Posted

I just realized, the options should bet set in the Microsoft Activesync and not from my phone. silly me :)

thanks guys

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