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Help needed pls.....


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Guest Hazey
Posted

i have just had my e200, the problem i have is that when i disconnect my phone from the cradle and replace it i am unable to access my phone through explore, i have no icon under mobile devices. if i reboot my computer i will be able to access until i remove my phone from the cradle again.

has anyone got any ideas i am running windows xp and when my phone is reconnected it is synchronizing but still no icon in mobile devices any help would be appreciated....

hazey :) :lol:

Guest Disco Stu
Posted

A few of us have had this problem recently :)

I don't think anyone came up with an explanation nor any way of solving it other than restarting the PC / phone.

Guest kelv23
Posted

Strange i thought it was just me.I connect my phone it syncs,take it out of the cradle and put it back in and the usb doesnt recognise it no light on the hub indicating its connected.nearly every time i have to restart my comp.a bit annoying as I have 2 phones

Guest zabirp
Posted

Have you tried killing activesync thru task manager then turning activesync back on thru start menu then placing the phone back in the cradle?

Guest drblow
Posted

Yeah, that usually works for me. Open task manager on PC, and end the WCESCOM process. Then replace the phone in the cradle.

Guest tony_man
Posted

Close ALL open windows that point to the device, IE any windows that were open last time the Device was in it's cradle!

Then try opening again from My Computer!

I hope that helps

T

Guest Hazey
Posted

thanks a lot for the help i will try that in the mornin i'll let you know what i find.....

thanx again :) :lol: :lol:

Guest Hazey
Posted

tried it as soon as i got back from work, no joy still nothing...

i suppose i'll have to reboot everytime i remove, what a nightmare....

Guest AaronSoup
Posted

I just unplug the cable at the pc. then plug it back in with out phone, wait a couple of seconds and replace phone... then explore and it works.

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