blue screen crach on PC shutdown?

[Guest drblow]

Any techies here help me out??

I have a relatively new PC, and recently I've had a few instances of a blue screen crash on the shutdown procedure (something about non-paged area, and physical memory dump).

It only happens on shutdown, the rest of the time it works fine!?

Any ideas on how to fix it?

[Guest Stuart P]

Presumably it's an XP machine?...

Start > control Panel > administrative tools > event viewer > system,

then have a look through the list for anything recent with an error, or anything mentioning memory dumps. double click on the log entry for a bit more detail.

you should find something along the lines of "stop error 0x000000D1".

Try searching the microsoft knowledgebase for the stop code, or post it here and i'll do it for you.

ps. if it does by some fluke happen to be 000000D1, it's something to do with usb devices which can be resolved by the XP service pack!

Stu

pps. love "the grid" skin, mate!

[Guest drblow]

Cheers Stuart P!! :wink: Glad somebody liked that grid screen!

I've had a look through that event viewer & haven't found anything saying memory dump, or stop error ... the best I could find was a system error

Event Type:	Error


Event Source:	System Error


Event Category:	(102)


Event ID:	1003


Date:  09/03/2004


Time:  11:13:36


User:  N/A


Computer:	DEEPTHOUGHT


Description:


Error code 10000050, parameter1 e332e000, parameter2 00000001, parameter3 8060c06d, parameter4 00000001.




For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Data:


0000: 53 79 73 74 65 6d 20 45   System E


0008: 72 72 6f 72 20 20 45 72   rror  Er


0010: 72 6f 72 20 63 6f 64 65   ror code


0018: 20 31 30 30 30 30 30 35    1000005


0020: 30 20 20 50 61 72 61 6d   0  Param


0028: 65 74 65 72 73 20 65 33   eters e3


0030: 33 32 65 30 30 30 2c 20   32e000, 


0038: 30 30 30 30 30 30 30 31   00000001


0040: 2c 20 38 30 36 30 63 30   , 8060c0


0048: 36 64 2c 20 30 30 30 30   6d, 0000


0050: 30 30 30 31               0001    

Dunno if that helps narrow it down any? :shock:

[Guest Stuart P]

Hi Dr,

Sorry I couldn't find anything specifically related to that error code. Anyway, here's a link to an article on general shutdown troubleshooting

http://support.microsoft.com/default.aspx?...9&Product=winxp

(cut and paste it all into your browser)

best of luck!

Stu.

[Guest spacecowboy6982]

Dr,

Phy. memory dumps will kill your PC - I was out of action for a month ! Had to reinstall XP and overwrote my Home edition with Pro - it nuked my harddrive and I lost everything ! I have since changed the following settings:

Go to System Properties - Advanced - Startup & Recovery Settings and make two changes:

Where it says "Write Debugging Information" change it to NONE (this will stop the crash dumps)

UNcheck Automatically Restart (this will keep the system from rebooting when it encounters an error).

Hopefully this helps you m8,

spacecowboy