Guest dwhite32 Posted April 26, 2004 Report Posted April 26, 2004 Hi all I have been told by orange that my mobile number would be transferred over today (26/04/04) The problem is that the number has been transferred but the phone (E200) does not ring and receive messages, they keep going to my old phone and network (sony t300 O2 Network). Any help please Dave
Guest martin Posted April 26, 2004 Report Posted April 26, 2004 You will need to contact Orange CS and explain that mobile terminated calls are not being routed to your new SIM (ported number).
Guest Posted April 26, 2004 Report Posted April 26, 2004 I had a similar problem coming to Orange from One2One- that delay was down to One2One not releasing the number properly. Phone Orange as Martin said, although they may ask you to call O2 if the problem is at O2's end.
Guest dwhite32 Posted April 27, 2004 Report Posted April 27, 2004 thanks. its now working. O2 had not released the number.
Guest Posted April 27, 2004 Report Posted April 27, 2004 Strange how the networks are even less efficient when you're leaving them? Glad to hear that it's now sorted though! Oh, and welcome to MoDaCo!
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