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NO CALLS IN NO CALLS OUT?


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Guest marcledger
Posted

hello, spv making me sick! sim unlocked my spv and had it on o2 for awhile, then when contract ran out i put a vodafone sim in it and eversince then no one can ring and i cannot ring out? :cry:

can send sms and use gprs but no calls? have tryed everything but still no good.

sim is ok in any other phone but spv :evil: please SOMEONE HELP ME!

have had this problem for about two month now!

orange wont do anything cos i dont have a orange sim in it. :shock:

Guest Brody
Posted

Sounds interesting!? Last resort is a hard reset unless anyone else has any ideas? Have you confirmed that the SIM still accepts/makes calls in another phone?

Guest squall
Posted

could be you have slipped onto line two, or onto the wrong band.

Line 2

To check this goto settings go to SettingsTelephonyCall Options then select line one

Or

Programs > Settings > Telephony > Band Selection.

should be GSM/DCS dual band for uk

Guest martin
Posted

Oh dear.

Sounds like Orange have barred the phone :D

Type *#o6# to get the IMEI number and speak to Orange again. Explain your situation and ask them to confirm that the number is barred. I'm sure it is though.

Posted from my SmartPhone!

Guest squall
Posted

is it normal to be able to send sms on a barred phone?

Guest marcledger
Posted

phone is on right band and is on line one????

orange wont check it out cos i have not got a orange sim in it?

:cry:

Guest marcledger
Posted

have done a hard reset and tryed updating os, still no good? :cry:

Guest martin
Posted

We had exactly the same problem in a previous thread .

Orange bar the IMEI after which you will be denied access to their network from that particular phone. You can still use a Vodaphone SIM but you will barred from making voice calls although other services are still accessable.

Have you asked Vodaphone if they can check the IMEI with Orange ?

Posted from my SmartPhone!

Guest marcledger
Posted

does this mean my phone is dead forever, or can it be fixed?

Guest martin
Posted

That depends if you are still in contact with the person who sold you the phone as Orange will only deal with them.

Posted from my SmartPhone!

Guest marcledger
Posted

hello, have just spoke to vodafone and they checked out the IMEI number and told me that it's on the black list!

why would someone sell me a spv over 7 months ago and then report it stolen?

does this mean i have a dead phone?

p.s. i still have the persons name and address on email, what can i do now?

Guest martin
Posted

It could be unintentional. Sometimes people sell their phone and dont inform their network provider so when they lose their SIM their network provider blocks both the SIM and its associated IMEI (from their records) which is your phone.

If you contact the seller they might be able to sort it out for you.

Posted from my SmartPhone!

Guest marcledger
Posted

have contacted the person i got the phone from and they have got orange to unblock it for me, it is now unblocked and i can still not ring in or out. HELP!!!!! i shall smash the thing in about two or three days.

Guest martin
Posted

Can you get hold of an Orange SIM to try ? That would prove it.

Maybe it takes time to complete the unblocking for other networks ?

Sounds promising though.

Posted from my SmartPhone!

Guest marcledger
Posted

yes mate, will try that tomorrow, finger's crossed. cheer's

Guest awarner [MVP]
Posted

It can take a fedw hours to reactivate the phone, I would call

vodaphone againand ask them if the phone has been cleared

rather than take the sellers word for it.

Guest marcledger
Posted

phone is now back to normal! i am now a happy man again! thanks for the help everyone.

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