HELP....smart amazing phone...

[Guest sinned1109]

using smart amazing phone rom version 1.7

got new sd card and installed tons of files..when i restarted....phone does not want to go past the white "smart simply amazing" screen...what shall i do...aside from a hard reset..i tinkered with my dad's phone...wasn't able to backup because i was going to after restarting...PLEASE....

[Guest awarner [MVP]]

Welcome to the site :)

Normally if you cannot get past that screen then the only way to fix this is to do a Hard Reset if that fails then you would have to reinstall the update again.

[Guest sinned1109]

thanks...that's what i thought...my dad brought it to the smart center...was just wondering why it did what it did? i was happily transferring the files w/out any problem...anyways..worst scenario was he lost some contacts :)

[Guest gpcarreon (MVP)]

You will definitely lose everything when you hard reset your unit.

Most of the time, when the phone goes back to factory default, programs installed in IPSM will be lost.

Try Sprite Backup software. It will do wonders on your phone. You'll be able to restore your system after a hard reset or after a phone crash.

Posted from my SmartPhone!

[Guest gpcarreon (MVP)]

Why it did what it did?

Answers based from my experiences:

- Could be due to corrupt registry entries. It might get cluttered when you have too many apps installed and phone just 'could not cope up'. Its a safe practice to reboot phone with every app installed.

- Improper task management. Happens when you have to many programs running in the background then you failed to close them before you reboot your unit. Thus, close running non-system applications using task management softwares (SP Task Manager, Xbar etc) is another healthy practice.

- Phone just got berzerk. Oh well it happens sometimes. Reason? Only God knows. [:)]

Posted from my SmartPhone!