Unreliable E200 email

[Guest wolmannn]

Hi,

I have had 3 E200s all returned faulty within days. I now have one that works, apart from email. When I send and receive it says 'connecting...' and doesn't log on (using my orange.net email). However it usually (66% of the time) works with my tiscali account.

I often get as far as a 'sending and receiving' message if I try and send an orange email, but only once has it got as far as actually sending and receiving (and then only sending). I assume this means my settings are OK though

Domain:193.35.131.195 (also tried leaving this empty)

server: pop3

network:the internet

in: pop.orange.net

out: smtp.orange.net

outgoing server requires authentication.

Once I select disconnect it says 'disconnecting..' and never actually disconnects unless I shut down the messaging application.

I haven't run the update as I did this to the first phone and it killed the phone dead (never completed update)

Do any of you have any suggestions

[Guest wolmannn]

Oops, didn't mean to put in the main forum. Can someone move to help and advice?

Thanks V much

[Guest Will]

moved!

I frequently have email issues, but normally they boil down to gprs problems, or server problems.

Never managed to kill a phone (yet) doing an update, what happened? usually rebooting pc, and re-running the update will fix it !

[Guest Disco Stu]

You can get Orange to SMS your email / GPRS settings.

Not a bad idea after all the changes / mainframe crashes :evil:

[Guest beerguzzler8518]

I find that trying to use email on this phone is somewhat farsical.

Connecting for 5 mins and then try disconnecting hangs the email folder and the only way I've found a way of resolving that is by rebooting the phone.

On the odd occaision that it does connect it then simply errors with Cannot find server.

e200 email = pants

[Guest beerguzzler8518]

Well no sooner do I post on here saying that email is a waste of time my phone begins downloading emails!!

:)

[Guest skaramanga]

Mine can take absolutely ages to connect too, sometimes five or ten minutes, I would be ready to shut down the messaging app, then all of a sudden it starts to log on!!!!! But sometimes won't connect at all!!

[Guest Disco Stu]

I think Orange have had mainframe problems again this week :evil:

[Guest barry_slobb]

Hi I have just got a new SPV e200 having been a classic user for a year. I am getting the same problem with email - in fact I never seem to get past 'connecting' - internet access from the phone is fine. I used the connection wizard to get the settings.

One this I am confused about is the user name I should be using - as when I logon to orange mail though the web, I have to put in my phone number and password rather than an id. Should I be using my id on the phone when connecting or phone number?

All very confusing.

I never had any probs on my 'classic' spv.

Rgds

Bazza

[Guest Disco Stu]

Now then, I've just set up email on my replacement E200 with an old orange.net account :D

When you say "connection wizard" do you mean the set-up thing on the website ?

The username thing confused me too but you still need to put in your original username & password, along with your phone number & email address. Why this isn't made plain is typical Orange.

As for connecting to the mainframe, all I can say is keep trying :D

[Guest wolmannn]

I think it was a server problem in the end. It still seems to take much longer than on my SPV 1, but at least it manages it in the end.

Thanks for your suggestions