Having real problems uninstalling programs...

[Guest themoff]

I've got a MPx200 which I sim-unlocked from Orange and have run alphaflux's decert app. I'm totally new to Smartphones (but am learning quickly thanks to this excellent site :) )...

I'm trying to remove a bunch of apps that I installed to the phone instead of SD :oops: but am really struggling.

I've searched this site thoroghly, but haven't found anyone else having the same probs, which makes me think I must be doing something so blindingly stupid....

:arrow: If I try and uninstall the app through settings -> remove programs I get the error " could not be removed from your phone".

:arrow: If I try and uninstall through ActiveSync, I untick the box next to the program, click OK, and the window closes. If I go back to Add/Remove programs, the program still has a tick next to it (ie is still installed?)

:arrow: A lot of posts I've seen suggest installing the problem app again, and then uninstalling. If I try this I get "The previous verson of will be removed before the new one is installed.". If I OK this, I get the message "Unable to remove the previous version of . Do you want to continue installing ", which if I answer yes and opt to install it on Phone (which is where it is at the moment), I get the error "Unable to install at this location". Having gone through this rigmarole, the program is finally removed from my phone.

Am I doing something really stupid? I've not tried to delete these apps by deleting the files manually; so far as I'm aware I've just installed them, used them a few times, then tried to remove them. I've made sure none of the apps are running in the background when I'm trying to uninstall them.

[edit] Despite the app disappearing from my list of programs to uninstall, the app still exists in program files, eg.

IPSMProgram FilesPocketMusic has several hundred k of files in it. Can I just delete these? :? [edit]

Ta, Robin.

[Guest Vector]

Welcome to the site! :)

hmm, think your only option would be to do a hard reset :lol:

Make sure you backup everything you want like Contacts etc..

You will need to run the alphaflux decert again, but the Sim Unlock should remain :lol:

[Guest awarner [MVP]]

:arrow: If I try and uninstall the app through settings -> remove programs I get the error " could not be removed from your phone".

One of the main resons for this is becausse the app was running in the

background. Normally a reboot will fix this unless it is an app that is

started automatically on startup.

Manually removing apps is a messy way of doing it as you would need to

start removing the registry entries as well.

[Guest themoff]

One of the main resons for this is becausse the app was running in the

background.

Thanks. In this case I did kill all the running apps first, and still go this error.

I've now done a hard-reset and started again from scratch, and now everything seems to be working ok.

This forum rocks :)

[Guest awarner [MVP]]

That's the best way with a new mpx200 as it removes the

preinstalled apps that clutter up the phone.

Now you can re-install them to the storage card from the cd.

The only app which needs to be installed to the phone is jmms (if you want mms to work).