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Guest clark_james
Posted

Hi!

My STK Application in my SmartPhone 2002 does not work anymore. Can I reinstall it? If so, where can I find the application for it?

I need your expertise on this.

Thanks

Clark James

Guest awarner [MVP]
Posted

As far as I know this application is on the ROM so the only way to repair it would be to do a hard reset :?

Guest clark_james
Posted

Thanks for your quick reply.

How can I do the hard reset? Is there a drawback for this? Would a hard reset improve the performance of my smart phone?

What's the best way to backup all my data and how?

Sorry for many questions... I'm just not good with it.

Thanks.

Clark James

Guest awarner [MVP]
Posted

First off which phone do you have? for information on a

hard reset for your phone click on the highlighted words.

As for backing up your information there is an app called Sprite Backup that should do what you need, Personally I would save my contacts in Outlook wipe the phone and reinstall everything again. Reason for this is you do not know what caused your initial problem.

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