Internet Connection Settings

[Guest spacecowboy6982]

Hey,

Recently moved into a flat with the lads and we share a Blueyonder internet connection via a router.

All was fine up until last week where I was playing "Call of Duty Multiplayer" and as I recall I changed a few settings within the game (connection type; ISDN etc) anyway I tried experimenting with these and none worked. The next time I tried to log onto the net - I couldnt :'(

Ive taken a few shots of the error messages I get to see what you guys can make of it :S

Another point to note: The other lads can plug their cable straight into the modem and get online - but they also cant use the router.

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[Guest Stuart P]

Looking at your first screenshot, it seems as though your computer is unable to fetch an IP address from the router. Yet you say the other PCs on the network can access the internet ok?? Maybe they've still got a valid IP address from your router, yet your PC hasn't??

First suggestion - do a hard reset of your router. Most routers are flashed by the user with the ISP details - username, password, etc. Doing a hard reset will put all of the other settings back to the factory defaults, but you may need to reprogram your ISP details into it afterwards (depending on the router). Make sure you've got them available before you press the reset button!!

Next step - reboot each of the PCs in turn, and see if basic network connectivity is restored. XP machines will grab an IP address from a DHCP server such as a router by default (unless you've messed with the settings on the PC and given it a static IP). Some useful commands:

go to accessories --> command prompt, and try pinging the router. Your router will probably have an address like 192.168.0.1 or 10.0.0.1 - check the router documentation. The ping command will either tell you the pings were received and echoed back (replies received in a few milliseconds), or the pings were lost due to a connection or other problem (timed out with no reply). Next useful command - from the command prompt, type "ipconfig /release" without the quotes - this will reset your IP address to zeroes. Then type "ipconfig /renew" without the quotes - this will attempt to grab an IP address from the DHCP server (ie the router). If this step is successful, you should get an IP address looking like 192.168.0.x or 10.0.0.x depending on your router.

If you get an IP address looking like 169.254.x.y, then your PC hasn't been able to find a DHCP server (ie hasn't found the router), and has generated its own IP address automatically. Start looking at the router or your network cables.

Once you've proved the basic network connectivity (using ping etc), you can move to checking internet explorer. Have a look in 'Tools > internet options > connections', or 'network places > view network connections' and see if there's anything different about the PC you're having the problems with.

Hope this helps,

Stu.

[Guest spacecowboy6982]

Thanks m8 - off to give it a try :D