Guest brittster Posted June 25, 2004 Report Posted June 25, 2004 I know that this subject has been discussed in great detail, but I still need some help. I have downloaded both .wav and .midi files to my phone. I have copies on the SD card as well as in the sound folder IPSM. When I go to settings > sounds> the files do not appear, the only files that I have to choose from are the "stock" ringtones that came with the phone. What am I doing wrong?? Help Please!!!!
Guest awarner [MVP] Posted June 25, 2004 Report Posted June 25, 2004 Welcome to the site :D Try the ringtone in this post as I know it works. http://www.modaco.com/viewtopic.php?t=110504 Place the ringtone in either My Documents on the storage card or IPSMApplication DataSounds on the phone. If you had to create a Sounds folder remember to name it as "Sounds" otherwise the phone will not look in the correct place.
Guest brittster Posted June 25, 2004 Report Posted June 25, 2004 I downloaded the ringtone as suggested, I can play it with Windows Media Player, but if I go to Settings > Sounds its not there, the only tones available are the stock ringtones. I rebooted the phone and they still don't show up with the ringtones. :oops:
Guest awarner [MVP] Posted June 25, 2004 Report Posted June 25, 2004 you have definately put them in the locations mentioned above?
Guest brittster Posted June 26, 2004 Report Posted June 26, 2004 Yes, I definitely put them in the described locations. Went to the local ATT store, no help what so ever. We called Motorola from the store, got transferred to someone in software, he said to save the file in the windows folder, I did that and it didn't work. Any other suggestions???
Guest awarner [MVP] Posted June 26, 2004 Report Posted June 26, 2004 There is no point saving files to the main Windows folder as it get rewritten on every start up so any file you place there will get deleted. Something very strange is happening :? I do not want to suggest a hard reset either as that's a bit drastic.
Guest brittster Posted June 26, 2004 Report Posted June 26, 2004 I'll keep checking back here for a response. I don't have a clue as what to do. Do I lose anything if I do a hard restart????
Guest squall Posted June 26, 2004 Report Posted June 26, 2004 Im with awarner on this one, the only known issue ive seen where this happens if the sound folder doesnt have a capital S ie Sounds. you could try assigning ringtones using the jeyo presonaliser. see http://www.modaco.com/viewtopic.php?t=9765...&highlight=jeyo If you hard reset you would loose everything that isnt backed up.
Guest brittster Posted June 26, 2004 Report Posted June 26, 2004 I checked the sounds folder and it is Sounds with a capital S. The hard restart sounds scary. I have had the phone for about 2 weeks, it had less than 20 hours on it when I bought it. I'll try the jeyo program and see if that works. Thanks for all your help, and if anyone has some other suggestions please let me know.
Guest awarner [MVP] Posted June 26, 2004 Report Posted June 26, 2004 The MPX200 is one phone that needs a Hard Reset when you first get it in my opinion as this removes all the preinstalled apps that come with the phone. The pre-installed junk just clutters up the phone, and you can always reinstall the apps if you want from the cd that came with the phone. It's best to try and install your apps to the storage card. Just remember to back up your contacts in Outlook.
Guest brittster Posted June 26, 2004 Report Posted June 26, 2004 I think that a hard reset is way out of my league. I don't feel comfortable doing it. I don't want to end up with a $400 door stop. I guess for now I will have to live with it. If you think of anything else please be sure to post. thanks
Guest awarner [MVP] Posted June 27, 2004 Report Posted June 27, 2004 A Hard Reset is perfectly safe, it's flashing the rom that can cause problems. Apart from the app squall suggested there is nothing else I can think of.
Guest brittster Posted June 27, 2004 Report Posted June 27, 2004 I might be willing to try it, but, do you think you can dumb down the procedure for me. I read the post again. All I have to do is hold down the action button (blue button) while turning on the phone??? Is this correct???
Guest awarner [MVP] Posted June 27, 2004 Report Posted June 27, 2004 Correct :D Then you will get the option to master reset Yes or No by selecting the relevant soft key. It takes a short while to complete the reset and when the phone restarts be patient as this also takes a while as the phone needs to rewrite the IPSM.
Guest brittster Posted June 27, 2004 Report Posted June 27, 2004 What do I lose when I reset. What should I back-up? What do I need to re-install??
Guest awarner [MVP] Posted June 27, 2004 Report Posted June 27, 2004 All the apps that were installed on the phone will be lost and need reinstalling. Your contacts need to be backed up on Outlook so when you reconnect after the reset you will need to create a new partnership and then you can resync your contacts back to the phone.
Guest brittster Posted June 27, 2004 Report Posted June 27, 2004 My CD-ROM for the phone is @ work. I'll try a re-set Monday. Thanks for all your help. I'll let you know how everything goes.
Guest awarner [MVP] Posted June 27, 2004 Report Posted June 27, 2004 Personally I would not worry about the software on the cd as there is much better apps around ie Task Manager and Smart Explorer from www.binarys.com Good luck (not that you need it :D)
Guest awarner [MVP] Posted June 28, 2004 Report Posted June 28, 2004 Ok now I'm confused :? just rechecking, you did try the ringtone I use? Also you did unzip the ringtone first before trying it?
Guest brittster Posted June 28, 2004 Report Posted June 28, 2004 Yes and Yes. I even did it a second time. No change. Tried the Jeyco program as well, nothing. I can play all the sounds with Media Player. But when I go to Programs > settings > sounds the file isn't there. I even checked the file attributes of a stock wav. file just to see if maybe there was a box that needed to be checked or unchecked. As far as I can tell every thing is OK. Any ideas on what to try next?
Guest hifi-ringtones.co.uk Posted July 9, 2004 Report Posted July 9, 2004 Are you sure you are using the right file format for your ringtone. The reason why I ask is that you said you were using a WAV but then you said that you played the WAV in Media Player. Thats what makes me think you have made the ringtone incorrectly as Media Player on the MPX 200 doesn't play WAVs, but it will play MP3s. Like wise if you put an MP3 in your Sounds Directory then go to Settings, Sounds, the MP3 will not be displayed as this phone only looks for midi and WAV files. I think you have an incorrectly formated ringtone file. One way to check it is to go to my site www.hifi-ringtones.co.uk Find yourself a ringtone or SMS alert that you like the sound of and buy it. You need to select the CAB version of the ringtone as this is the correctly formated ringtone for the mpX200 plus it will install to the right place automatically. When you have done this if the file you bought still doesn't turn up in your settings/sounds then your phone has something wrong with it. regards Nick
Guest brittster Posted July 10, 2004 Report Posted July 10, 2004 Now I'm really confused. I know the phone will play wav files, there are wav files that come with the phone. However, you say that Media Player doesn't play wav files, I'm sure that it will. I have even downloaded files in wave format that work on other peoples phone but will not work on my phone.
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