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Tanager can't log on to any network


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Guest elco
Posted

Any help would be appreciated...

My sim-unlocked Tanager from Smart Philippines does not log on to any network upon turning on. I've been using the phone (with Qtek 7070 ROM) for over a year now (with a Globe SIM card that works on other phones) with no problems, then suddenly this.

I tried searching for networks and selecting new networks, but nothing works. It just says "Network Denied, Searching" or "No Service." Even if I try the SIM card from Smart, the phone still won't log on.

However, if I leave it alone for 10 minutes, it does log on to the network. For a very short while, I could send a text and even make a short call. Then the phone appears to still be connected to the network, but if you send it a text message, nothing comes in. And if you try to call it, you get "subscriber cannot be reached." Switching the phone on and off won't solve any problems - the phone still says "Network Denied, Searching" or "No Service."

I brought it to Brightpoint (authorised service center). They tried a Hard Reset. Nothing. They tried upgrading the Qtek ROM to the latest from the Smart Network (version 1.7). Phone still won't log on to any network. Still displays "Network Denied, Searching" or "No Service." Finally they said the main circuit board needs to be changed, and that would cost me Php17,000! (roughly US$300) Whoa!

Would moving to Orange's 1.6 ROM solve the problem? Or do I need a new Tanager?

Guest Stryper Aquila
Posted

try to re-flash your rom again :D

get QTEK Here

Guest elco
Posted

Actually, I was running Qtek's 1.5 ROM for around 8 months when my phone started having signal problems.

When i brought the phone to BRIGHTPOINT (only authorised service center), they reflashed it to SMART's (the local carrier from whom I bought the phone) 1.7 ROM, which I heard won't accept any attempt to reflash to Qtek's 1.5 ROM. It didn't solve the problem.

The phone has been in service for 1 year and 4 months to date, and Windows Mobile 2002 is abit dated.

Either I spend to have it fixed, or I get a new Windows Mobile phone. Any recommendations?

Guest obingkong
Posted

hhmmm.. happened to my father's friend's tanager also. kaso lang, tumatanggap pa sya signal ng Sun cellular. the rest, network denied. tried all ROMS, same effect.

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