Guest nato Posted July 22, 2004 Report Posted July 22, 2004 Just thought I would share this with you.... My last bill from orange showed GPRS charges of £40 for 4 mb of usage. Thats £10 per meg !!! Is this normal ?.....well...... Their web site states it is 2.45 per mb. I rang them and they said it was because I was not on 'pay as you consume' tariff. The fact of the matter is I was (GPRS 3 bundle) and they have admitted it is their mistake, however, £10 is EXTORTION ! I cannot believe they even had the cheek to charge this in the first place, never mind that it was wrong anyway ! Anyone else been charged this amount ?
Guest Dr Who Posted July 22, 2004 Report Posted July 22, 2004 **** my old boots!!!!!!!!!!!!!!!!! How the hell do they expect people to take up data services when they try and charge this much. Even £1/mb is extortion. Free the data!!!!!!!!!!!!!!!!! Until we have fixed price unlimited use data (yawn) they can stick their data up their ****! Anyone think GPRS costs will come down once 3G is released? And frighteningly how much will 3G data cost? If they don't want people to use their GPRS service why bother providing it at all. Bunch of overpriced data ****!
Guest Monolithix [MVP] Posted July 22, 2004 Report Posted July 22, 2004 3G data seems to be quite competitively priced compared to GPRS, and i was aware it was a tenner a meg with no bolt-on. The trouble is theres far more WAP handsets than smartphones, and those dont stand a chance of ever consuming as much data as "we" do, so theres no massive onus to reduce costs...
Guest TANKERx Posted July 22, 2004 Report Posted July 22, 2004 I hate it that Orange charge for GPRS and yet much of the time, around my way, it's not even there fo rme to connect to it! :evil:
Guest BrAGoL Posted July 23, 2004 Report Posted July 23, 2004 hahaha... the nerve of them to charge you with that crappy service they have... Posted from my SmartPhone!
Guest Dr_StrangeTrick Posted July 23, 2004 Report Posted July 23, 2004 Me too when I first go my E100 last year. I called the customer service line and asked for the best plan for the E100 and I was advised to switch to Open Access 15Mb bundle. One month later and I had a bill for £150. I was fuming and the girl I spoke to said it was because I was using Internet instead of WAP and I should be on the Orange World plan. I explained that it was Orange that advised me to use that plan and 3 months later I got a full refund. But £10/1Mb seems to be their favorite figure for cases like this and I cant see £10 anywhere in their terms and conditions.
Guest TANKERx Posted July 23, 2004 Report Posted July 23, 2004 Anyone think GPRS costs will come down once 3G is released? I doubt it because look at CSD access costs -they're still more expensive than voice calls. :roll:
Guest Dr Who Posted July 23, 2004 Report Posted July 23, 2004 I am beginning to think that the service providers are pricing us off GPRS, so they can keep the (I am guessing here) very limited bandwidth they can be bothered to provide free for all the MMS messages that kids send each other. Can't remember the costs but I am guessing at 40p/100kb - still that would only generate £4/mb. Being forced off using GPRS data services so 16 year olds can send each other low-res porn burns me up!
Guest Dr Who Posted July 23, 2004 Report Posted July 23, 2004 Having gone over my limit this month I have been charged about £2/Mb (inc VAT). This is on a data use tariff. Bunch of ****.
Guest krankie Posted July 23, 2004 Report Posted July 23, 2004 The big gripe I have with their pricing structure is that the last time they renewed their prices they abolished rollover of unused bandwidth completely. If you don't use every last byte of your allowance you lose it. If you do go over your allowance you get fleeced. It is therefore impossible to use your full allowance without being fleeced unless you can miraculously hit it exactly. THAT SUCKS BIG TIME ORANGE!
Guest Dr Who Posted July 23, 2004 Report Posted July 23, 2004 I wonder if one could take issue with the fact that because they don't provide a GPRS data counter with the smartphone (duh!) that it is unfair for them to charge you when you go over? I don't demand a rebate from them for unused GPRS so what should they demand money for 'fair' use over my contracted amount. Course this argument has been ongoing since, well day 1 I guess.
Guest Monolithix [MVP] Posted July 24, 2004 Report Posted July 24, 2004 Been there, tried that, no luck unfortunately Dr Who :P
Guest Colonel Trouble Posted July 24, 2004 Report Posted July 24, 2004 I'm currently using the mpx200 on orange pay as you go , I have realised that theyr gprs is rediculously overpriced and costing me £4 per mb . Last time I ever download a movie trailer from them ! :P
Guest fasteye Posted July 27, 2004 Report Posted July 27, 2004 Worse than that, I recently went to Spain on Holiday and had my E-mail set up to recieve automatically. During my time away it clocked up just over 7MB usage and I was charged a whopping 150 UK pounds for it on my return. That's about £20/MB! As Orange have GPRS roaming turned on by default I'd warn anyone thinking of using it abroad to think again.
Guest Dr Who Posted July 27, 2004 Report Posted July 27, 2004 Ouch. No more than that. OUCH!!!! There can only be one reason to have GPRS roaming set to always on by default - increasing revenue. Anyone who would want GPRS services would probably think to check that it would work abroad. I assume you are taking issue with them charging you 'by default'? Or is this so that people can send MMS messages whilst abroad??????
Guest fasteye Posted July 27, 2004 Report Posted July 27, 2004 I think the biggest issue is that you have no idea what you are being charged, there are no warnings and the first you know about what has been rung up is when the bill comes. I'm lucky enough to have been able to claim back the costs on expenses and pass the cost to a client who I'm testing a mobile E-mail solution for and because they were work related e-mails but not everyone will be so lucky.
Guest Dr Who Posted July 27, 2004 Report Posted July 27, 2004 The GPRS service is pretty shambolic really. Does anyone know why it is made available but also made as painful as possible? I have said it before but it seems to me that Orange try and put off potential users so only high paying business customers use it (and, I guess receive a better, faster service as a result). In the information age it seems a bit 1980's. In another thread somebody mentioned that they had been told by O that they will receive an email when they are approaching their monthly data limit!!!!!! I can't think anyone here has ever received such an email, so either it is a service for new customers or the big O was just plain wrong.
Guest Monolithix [MVP] Posted July 27, 2004 Report Posted July 27, 2004 Actually they said they were told they'd get an SMS when they approached their limit, i have never received an email like that. Wonder what their upper limit is to trigger it... According to iMeter i'm getting to within a few hundred KB of my limit for this month nothing from Orange...
Guest exosyphen Posted July 28, 2004 Report Posted July 28, 2004 I am on Orange Romania. I pay $4 for unlimited WAP through GPRS, and $6 for 5Mb data bundle for Internet usage. Without any plans, 1Mb of GPRS data costs $2 and I can choose from several other bundles : $6 - 5Mb - $1.6 / per extra Mb $12 - 15Mb - $1.4 / per extra Mb $24 - 30Mb - $1.2 / per extra Mb $40 - 50Mb - $1.1 / per extra Mb From 8:00 Pm to 8:00 Am, CSD data calls are charged 1c / min. For the $4 Unlimited WAP plan, there is a restriction and you can't download files larger then 1Mb. Here comes the fun part : A LOT of people complain that the above prices are OUTRAGEOUS and the 1Mb limitation is also OUTRAGEOUS.
Guest martin Posted July 28, 2004 Report Posted July 28, 2004 I'm currently using the mpx200 on orange pay as you go , I have realised that theyr gprs is rediculously overpriced and costing me £4 per mb . Last time I ever download a movie trailer from them ! :P You do have an option on PAYG where once a month you can pay £4 up front and get 4MB of data. At least this works out cheaper :D http://www.orange.co.uk/multimedia/cost.html
Guest cerij Posted August 23, 2004 Report Posted August 23, 2004 Can anyone tell me, if I'm signed in to MSN Messenger on my C500, but not using it, is that costing me anything in GPRS data costs?
Guest Damian_demon Posted August 23, 2004 Report Posted August 23, 2004 Watch out for photo msg's on the E200, I'm meant to have 20 free a month but because the E200 sends them via GPRS you get hit with the bill for the data time used to send them, this month I've been hit with an £80 data charge and I'm gonna moan at orange that these were photo msgs that I'm already paying for and then getting charged again for the privilege at 4 or 5 times the cost! :x I love it! :evil:
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