Bad news:AUTOMATIC RESET

[Guest shadowcaster]

:shock: Hello boys,I have a bad news, today,but not only today, the phone hang up to the startup screen, so as I read in the forum, I remove the battery, the SD and the SIM, I attend few minutes and I replace all to just place, but the phone still hang. I repeat the same thing many times but without result.After an other attemp the phone start up but is like if I had done a hard reset, I have lost all my programs, sms, appointments, etc,etc.

What happned???

Thanks inadvance for the reply :roll:

[Guest awarner [MVP]]

Sounds like your registry has become corrupt. Windows has a self repair facility where it will attempt to repair it's self if it find errors.

What happens now is the phone has done a partial reset so the next thing to do is a proper Hard Reset to clean the phone properly.

[Guest shadowcaster]

Thank's a lot for the reply, so my problem isn't hardware problem?

Why I haven't it when my smartphone is WM2002?

Thanks

[Guest awarner [MVP]]

This is a known occurance on 2002 but more common on the SPVE100

This is normally caused by users installing dodgy xml files ie homescreens

or making alterations in the registry.

[Guest shadowcaster]

You hi the target!! I installed MSN home screen, and it changed the startup screen. Is this the problem?