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Trying to play voicemail.wav in emails


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Guest mskamahoney
Posted

My PBX phonesystem is setup to replicate voicemails into our Outlook mailboxes. The message comes through as a WAV file attachment. Problem is when I try to play these WAV files on my phone, I get a quick "beep", and they are all always 25kb on the phone. The files are always called voicemessage.wav. I wonder if it could be picking up a default file by the same name? But I have tried renaming the files as well, and I got the same thing. Anyone have any ideas? :?:

Posted

funny you should post this question. I tried to play a voicemail wav for the first time today with the same results. I'm guessing the wav files are encoded in such away not supported by the current codacs on the phone (2003). I tried both WM and Beta, but there may be some other program out there that will handle these.

Guest mskamahoney
Posted

Mine play just fine with Win Media on the PC, so I would think they should work on the smartphone version of WM as well. Can you play them with WM on your PC? On your phone, do you get any sound? I get a 'dink' noise every time. What are you using as a voicemail server?

Guest mskamahoney
Posted

OK, I figured this much out, my files save as ccitt u-Law versions. If I convert to pcm, and copy it over, it plays. Looks like finding a media player that will play these files on the device is a challenge.

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