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Guest louisg
Posted

Hello all,

Just called Orange and asked if i could upgrade my phone to a c500.

i thought i would incur a massive upgrade fee as i only got my e200 handset in april 2004.

I was suprised when i was told that the phone would be free and that the upgrade fee would only be £50 plus vat so all in all £58.75

They are all out of stock at the moment but i will be ordering mine as of next week as advised

Hope this helps

Louis

p.s. i am on a square deal if anyone wondered.

Guest drblow
Posted

are you still within a 12 month contract?Posted from my SmartPhone!

Guest louisg
Posted

Yes i am.

i only upgarded in april 2004. So i was quite suprised too.

Guest Jazz_UK
Posted
Yes i am.

i only upgarded in april 2004. So i was quite suprised too.

Which phone number did you contact? What are your monthly payments?

I am in the same situation, upgraded to E200 in March 2004 and could easily sell the E200 on ebay to cover the costs!

Thanks

Jazz

Guest Blakey
Posted

Git!! :-)

I upgraded in May and was told £250 for my upgrade! You must be on a much more expensive contract than me I guess...

Blakey

Guest dreamweavel
Posted

i upgraded direct through orange and had to pay £100 fee - ie 4 times my monthly fee of £25 cos i had 4 months left on my contract

Posted from my SmartPhone!

Guest dreamweavel
Posted

i upgraded direct through orange and had to pay £100 fee - ie 4 times my monthly fee of £25 cos i had 4 months left on my contract

Posted from my SmartPhone!

Posted

I was told on upgrades that as my monthly contract is over £25 a month I wuld get the C500 for free, although I haven't actually asked for it yet as I'm still undecided about it & the MPx220, might wait until both are out then both contracts will be a lot closer to their 12 month upgrade times.

Guest dreamweavel
Posted

you get the handset for free but if you're in contract still you've gotta pay the upgrade fee

Posted from my SmartPhone!

Guest shaund316
Posted

hey about this upgrade thing..

had the spv e200 since february on a £25 per month contract (for 12 mths)

so r u saying that it's free to upgrade but u pay whats left of the contract so e.g. 5 months left x £25 per month = £125 etc?

because if u r I'm one happy person lol

cheers

Guest ajfoggy
Posted

I rang Orange this afternoon, i've have my phone on the £25 pm contract since launch nov/dec 2003, I was told that my upgrade would £75 plus vat so about £88.

Are they just plucking prices out of the sky??

Guest louisg
Posted

Well it is rather confusing.

i went through to diagnostics as they needed to sort out my e200, i asked her there about upgrading.

She told me she would talk to upgardes, when she return i was quoted a free phone, but would have to pay upgrade fee of £50 plus VAT

Louis

Guest shaund316
Posted

oh right cheers that sounds brill but just one more little question (lol), when u pay this cash to upgrade it, do u keep the existing months left on your contract because I use the e200 on payg and my dad uses the contract sim in his phone. If the contract just stops when you upgrade it I'll have 2 wait till february when it runs out

cheers (again)

Guest louisg
Posted

Well it is rather confusing.

i went through to diagnostics as they needed to sort out my e200, i asked her there about upgrading.

She told me she would talk to upgardes, when she return i was quoted a free phone, but would have to pay upgrade fee of £50 plus VAT

Louis

Guest dreamweavel
Posted

They told me that i was paying off the 12 months i'd signed up for in Jan. now i'm on a new 12 month contract. god help me if a better phone comes out soon!

Posted from my SmartPhone!

Guest t3dluke
Posted

Every orange shop, and orange on 150 have told me that upgrading inside contract (if paying £25 a month or more) is £75 ex VAT (£88.13 inc VAT). I'm off to my local Orange shop to pick one up tomorrow. Please remember that you're back into a 12 month contract again from the day you upgrade.

PS Do you keep your old handset?

Guest Blakey
Posted

shaund316,

If you upgrade you get a brand new 12 month contract from the date of the upgrade.

Cheers

Blakey

Guest dreamweavel
Posted

t3dluke - let us know how you get on with the upgrade fee. if you really do just pay a standard £75 fee then I've been stitched up by my local orange shop :) (stafford)

Posted from my SmartPhone!

Guest ajfoggy
Posted

I have just upgraded in Slough, had my E200 on £25 pm since December, new contract for 12months plus £75 upgrade fee.

Anyone want an E200???

Guest shaund316
Posted

stupid orange making u hav a new contract HATE THEM grrrr

what about if ur contract runs out? can u get an upgrade then without renewing?

Guest Jazz_UK
Posted
stupid orange making u hav a new contract HATE THEM grrrr

what about if ur contract runs out? can u get an upgrade then without renewing?

Nope you need to sign up to a new 12 month contact - How else would orange claw back the money on your discounted/free c500!

If they did allow you to upgrade without renewing then people could get a free c500, sell it, then sign up for a contract with another provider :roll: costing Orange $$ with no return, not good business practice!

Jazz

Guest Phil Lee
Posted
stupid orange making u hav a new contract HATE THEM grrrr

what about if ur contract runs out? can u get an upgrade then without renewing?

If you are out of contract you can only upgrade by taking out a new 12 month contract. This is what I did on Tuesday. I had had my original SPV for 14 months and upgraded to the C500 for free under a new 12 month contract. The reason phones are cheap in the UK is that the phone companies subsidise the costs to get people to take out 12 month contracts. Elsewhere in the World people pay a lot more for the phones than we do. There are two ways to get the phone off contract. The first is to buy one from a company like Expansys for nearly £300 or to wait until they are available on PAYG and pay anything from £100 to £200 for it (my guess on the price).

Guest shaund316
Posted

o well looks like im either waiting for it 2 come out on payg or gettin one from ebay

Guest Rolfe_WJ_2
Posted

I am on Orange 200 (talk 200 or whatever it is, the 200 mins anytime/any network tarriff for about 30 quid a month ).

I wasnt due an upgrade, and I am not sure how far through my original contract I was, I think I stared it in Feb 2004.

Anyway, from an Orange shop, my C500 was £100+VAT for the upgrade.

Guest simonbratt99
Posted

Hi,

I pay £25 pm and my contract runs out in 2 weeks, they say i could pay £75 now (for C500) or wait 2 weeks and have it free. hmmm now what shall i do? its a tuffy lol.

Simon

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