Headset volume - stuck on quiet

[Guest Flopsy]

Hi,

The very first time I used my handsfree headset it was fine - lovely and clear and a bit spooky to hear the other person in the middle of your head.

However, every time since, it is too quiet - even with the earpiece volume adjusted right up to full I can barely hear the conversation.

I have noticed somebody saying this can happen if you plug in the headset mid-call, but I haven't done this - I've either turned on the phone and inserted the headset before making the call, or even turned the phone on with the headset in.

I also notice that the volume reported by the slider when not in a call is completely different to that when in the call, so I experimented with that slider either fully up or fully down, just in case the phone was adding or multiplying the two setting together, but that didn't help.

Anyone any ideas that might help?

Ralph

[Guest Paul [MVP]]

I wonder if this is a hardware fault?

I assume you've tried a reboot - I sometimes get this if I accidentally unplug the headphones before the call terminates, and a reboot is required to fix it...

P