Poor Orange GPRS connection

[Guest Pagemakers]

Ever since I had my original SPV, through to the e100, e200 and now c500 connecting to the Orange GPRS service is VERY hit and miss.

About 50% of the time my phone just sticks on the 'connecting' screen forever. I either have to reboot, disconnect GPRS or go airplane mode off/on, but even then it is not a guaranteed thing that it will connect to GPRS next time.

I poll my email account every 30 minutes and even with the 'always on' gprs tweak, it is still a pain in the bum.

I am sick of reporting the problem to Orange.

Am I the only one with this problem?

Does this problem exist with other providers?

[Guest Phil Lee]

I've had no problem in the Greater Manchester area myself, specifically in Sale and Knutsford. I had problems on Sunday and Monday with GPRS not connecting at all in the Hartlepool area.

[Guest digrem]

I too have been having this problem. Orange data do not see it as a problem. No solution at this point.

DiGRem

[Guest rhaleuk]

I live in a relatively rural village, but only 3 or 4 miles from a large town and GPRS (and voice) coverage is pretty awfull. I cant connect to GPRS in the dining room EVER. However when I visit friends in the town it is 80% better. Im learning to live with it and I figure my next phone will have wi-fi so I guess Orange will loose out that way!

[Guest Pagemakers]

I live in Manchester and travel all over the UK on a weekly basis.

No matter how good the signal strength is, connecting to GPRS is always hit and miss.

If I try to connect 10 times it will work first time on only about 5 occasions.

Posted from my SmartPhone!

[Guest jmrecanize]

My c500 has sort of the same problem. It nver has a problem when connecting in internet explorer, connects every time. MSN messenger is hit n miss with it working 1 out of every 2 times. However email has not worked once for me yet. It just hangs on "connecting...".

[Guest]

I have the same email problem with my c500. It does not seem to want to connect to my mail at imap.orange.nl. It is just stuck in connecting... and after a while I get the message that the server for the incoming mail could not be reached.

[Guest carl_donaldson]

Ive been on to Orange twice about this - both times they have said remove the battery with the phone turned on - leave it for a good minute then put bat back in and turn on. Give them there dues it works but it is a pain in the ar@e. They told me thats all they can do.

[Guest]

both times they have said remove the battery with the phone turned on - leave it for a good minute then put bat back in and turn on.  Give them there dues it works but it is a pain in the ar@e.

Tried that, but it is still not working for me. I do have access to Orange World via GPRS and I can get information from there but when I try to read my email at Orange World (via the phone) I get a message that the page can not be reached. But that was the same as before the battery trick.

Looking a bit further I notice that I also can not reach google. So I CAN reach Orange World pages but I can NOT reach internet pages.

[Guest Pagemakers]

Orange really need to sort out this GPRS issue once and for all. There is obviously a problem.

[Guest broughs]

Similar problem - spoke to orange and yes there is a problem - should be fixed by tomorrow they said

regards

Stu

[Guest markhammill]

I poll my email account every 30 minutes and even with the 'always on' gprs http://smartphone.modaco.com/viewtopic.php?t=7695>tweak, it is still a pain in the bum.

[Guest Pagemakers]

Similar problem - spoke to orange and yes there is a problem - should be fixed by tomorrow they said

regards

Stu

I have had this GPRS conneting problem since I had my original SPV years ago. I doubt very much if it will be fixed by tomorrow.

[Guest Pagemakers]

Here...

Smartease Shell-OrangeUK.cab

[Guest markhammill]

Thanks Pagemakers

[Guest broughs]

At least they now admit there is a problem!!!

[Guest steve_smith]

Yeah, GPRS was up until today working fine for me, but I currently cannot connect to anything.

Thought it was just me, but glad I'm not the only one!

Steve.

[Guest markhammill]

Is the GPRS tweak just in built? Only I can't see any option related to it in the menus.

What effect should the tweak have?

Thanks in advance

[Guest martin]

markhammill

I think that tweak maintains the internet connection (small g stays active).

BTW I think Orange GPRS might be working again :)/

[Guest markhammill]

Thank martin

[Guest dreamweavel]

Is the GPRS http://smartphone.modaco.com/viewtopic.php?t=7695>tweak just in built? Only I can't see any option related to it in the menus.

What effect should the http://smartphone.modaco.com/viewtopic.php?t=7695>tweak have?

Thanks in advance

You're right - no option in this prog to maintain GPRS connection...

I used to use a prog called Smartease Shell-Orange to do this on my E200 but dunno if it'll work on the C500 - i guess it just alters some reg entry but don't know which.

[Guest dreamweavel]

Just tried it and it works on the C500 :)

Here it is if you want it. Keep an eye on the Smartease site - they'll prob do an official release for the C500 eventually anyway

Smartease Shell-OrangeUK.cab

[Guest Pagemakers]

Oops I posted the wrong tweak earlier in this topic but I see the correct one has how been posted. Sorry!

EDIT: Correct file now uploaded

Posted from my SmartPhone!

[Guest markhammill]

That makes a bit more sense. Thanks for sorting me out

[Guest intastella]

I've been having the same problem with the c500 and Orange GPRS. Making a connection is very flaky and unreliable. I have to keep taking the battery out and re-booting which is fast becoming tiresome.

I've called Orange wireless about 4 times about this and they don't seem to think it's a problem, they just keep telling me to take the battery out. Which is frustrating.

How do we let them know they need to put some engineer on the case about this?

i