Unable to install/uninstall Smart SS. Help?

[Guest Leon1970]

Hi all,

I have a problem with uninstalling Smart SS (Screen Shot software) from my phone. When trying to uninstall the program from within settings, I get an error message, "Smart SS could not be removed from your phone".

When I try to delete the registry key entry for it, it says, "Unable to delete key".

When I try to install it, it say, "Error, can not install Smart SS".

When I checked the registry entries of where the files are located, I'm missing the Smart SS folder from StorageWindowsAppMgr which might be why it's causing a problem. Not 100% but I certainly don't remember moving it manually.

Could someone please upload the Smart SS from the above mentioned folder? I can try and paste it in mine and hopefully that might kind of work in a very long shot type of way :/

Any other suggestions would be helpful.

Thanks

[Guest Disco Stu]

This is mine Leon. I've installed it on an E200.

Hope you can get it uninstalled without hard resetting :)

Lou Terrailloune SmartSSPlus.zip

[Guest Leon1970]

YES! I had to rename the tmp file to match the one in registry, but once I did that BINGO! Gone :)

Now I can reinstall it properly without any issues.

Thank you very much for that, extremely appreciated :P