A good word to say about Orange!

[Guest gavboy]

My battery (about 2 1/2 months old) had got to the point of dying after about 5 mins of calls on a full charge.

I gave Orange a ring to complain and they straight away told me that they would send me a new battery. I was definitely expecting an argument. A nice surpise! 8-[

I know the battery life is not the best on the MPX200, and I'm not expecting a vast performance from the new one, but I'm guessing that by looking after the battery a bit (eg. not letting it drain completely), I should be able to get a couple of days light use out of a full charge. :roll:

[Guest schmiew1]

You must be lucky then... Taken them a month to sort out a faulty SIM (phone says SIM FAILURE)..... but they wouldn't have it, so had to go to techinal support.....

Then they tried to tell me I needed a new handset but because they was no insurance on it they would have to charge £100 to send it out.... after arguing with them for about 10 mins and explained that no matter what phone I put the sim in I got the same message.... Dooohhhh.

Suppose I should be greatful for them refunding a months line rental ..... might look elsewhere next time... but sometimes better the devil you know....