Guest miraclemaker Posted September 29, 2004 Report Posted September 29, 2004 I'm having a problem with activesync. I've got version 3.7.1 installed and I can connect with the cable and sync ok. Nothing is actually synced as I don't actually have Outlook installed. When I open up 'Mobile Device' in My Computer it's just empty and I can't browse files or copy files over to my phone. Does anyone know what the problem could be? Any help would be greatly appreciated. Thanks.
Guest ah5150 Posted September 30, 2004 Report Posted September 30, 2004 i've had two problems with activesync the first is i can sync ok (i do have outlook installed) but i can't explore my smartphone when i click - winxp explorer just hangs at a blank page - fixed by turning off my firewall (ZoneAlarm) even though i have tried to allow it it doesn't work (this doesn't bother me because i'm not too fond of ZA right now). Another thing is pluggining my phone into the USB and the sound sounds on the computer but no syncing occurs - found out that activesync needs to be running in the background before you connect ure device hope this helps
Guest miraclemaker Posted September 30, 2004 Report Posted September 30, 2004 The problem you descibe with exploring the phone souds exactly like the problem I'm having. I'll turn off my firewall and give it another go.
Guest TimJBart Posted November 5, 2005 Report Posted November 5, 2005 I am having the explore problem. My phone seems to connect and syncs, but I cannot explore. when I press the button nothing happens. Moblie Device also doesn't appear in My Computer. does anyone have any idea what I need to close down to get this running? Might go through everything in the Processes deleting it one by one to see if it works.
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