Do you get charged calling 150 on Orange?

[Guest duncan888]

Do you get charged calling 150 on Orange?

[Guest squall]

its free from contract handsets. P&g have a different number and do get charged as i understand it

[Guest hotphil]

No charge, just as well when they make you listen to Insania 4 times in an hour whilst on hold.

[Guest cdrusso]

laughing my ass off

[Guest pisquee]

you were on hold for an hour?!

[Guest amo]

I must admit, although Im on the phone to various Orange departments more than the typical user - its kinda sad that I know which song is gonna be played next in the hold music. :|

[Guest hotphil]

you were on hold for an hour?!

Have been several times recently. And that's not on hold why they look into my query - that's on hold waiting to speak to a first point of contact. I must be very unlucky when I ring. Believe me, after 30 repititions the phrase "your call is important" starts to lack sincerity, after 70+ repititions you start to calculate if it would've been quicker to drive to Bristol and stab the nearest Orange rep in the head. Don't get me wrong, almost everyone I've spoken to at Orange is great but there just doesn't seem to be enough of them for the several hundred quid a year they have off me.

[Guest pisquee]

I would never hang on hold that long, I would always hang up and call back later. But that scenario has never really happened to me with orange.

[Guest Lady Marmalade]

I won't mention that Business Customer Services (158) answer the phone within 6 rings, 24x7... if it's not specifically about your account, you may get away with using them instead...

Lady M.

[Guest pisquee]

345 are pretty good too (small business customers line)