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cradle problem


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Guest sajdaman
Posted

im having prob with the cradle device. when i put my spv e200 in the cradle a message comes up saying usb device not recognised. ive tried to reinstall it and it also does the same for my home pc. can someone help i dont know if this has been posted b4 and sorry if it has.

thanks

Guest sajdaman
Posted

yeah ive reinstalled everything and when it does that search for mobiles i put the phone in cradle and then a box on botton left comes up saying usb device not recognise.

Guest Monolithix [MVP]
Posted

Have you waited a few minutes and run the Activesync connection wizard?

Guest awarner [MVP]
Posted

Try another USB port and do not use a USB hub.

I've seen this when my phone is switched off.

Mpved to Help and Advice

Guest sajdaman
Posted

could it have anything to do with windows service pack 2?? cos as soon as i installed it on home computer it messed up ant this computer at uni already has it on and it doesnt work either

Guest Monolithix [MVP]
Posted

Checked you've unblocked Activesync in Windows firewall?

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