Jump to content

Can not get active sync to work at all.


Recommended Posts

Posted

I am new to all this smartphone stuff, and have only today tried to get the phone to connect to my PC. I am running Windows XP, with SP2 update, anfd have installed outlook and active sync, but all the program does is say connecting all the time, and will not connect to the phone. I have looked through all the help files, and the manual, but can not find out why it will not connect to the phone. Please help me sort this out.

Guest Monolithix [MVP]
Posted

Plugged the USB cable directly from your PC to the phone?

Unblocked AS on the WinXP firewall?

Guest RickDawson
Posted

Have you put your mobile on, before connecting the cable?

Posted

Monolithix yes this worked , found out firewall was stopping it, thanks anyway.

Guest evans.rhys.gavin
Posted

a mate of mine is having the exact problem hes bought a new pc xp ready and so on but it just dont seem to work its for an original spv so maybe the active sync is outdated going to try my c500 disc in his comp anybody think this would work thanks :wink:

Posted

Had my C500 2 days. All's well except I can't sync to my PC, running XP, with SP2. Syncs fine to my laptop, without SP2. Get error message "Command line option syntax error. Type Command /? for Help." Have uninstalled SP2 & Outlook and Activesync from PC, and reinstalled Outlook and Activesync, but still get the same error message. Orange level 3 tech support are baffled. Forgot - have excluded activesync from Norton Firewall. Can anybody help, please?

NOW SORTED, WITH HELP FROM ORANGE TECH SUPPORT.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.