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C500 won't turn on anymore!?!?


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Guest dbiallos
Posted

Working fine in the morning, then I noticed it had switched itself off over lunch. Tried to turn back on - but nothing!! Plugged it into the charger and the red LED lights up, but still nothing. Has anyone else had this problem?

Guest awarner [MVP]
Posted

I have seen this on other phones, leave it plugged into the

charger for a few hours before trying to turn it back on.

Guest dbiallos
Posted

No, unfortunately doesn't seem to have solved the problem - will give Orange a call :cry:

Guest dbiallos
Posted

Doesn't respond to anything - its almost like there is no battery in there. Should test using another battery before sending off to HTC (called them up - Ph: 08712-230217) and was told I should send C500 in and they will repair or replace within 2-3 days.

Guest nickcornaglia
Posted

This sounds stupid...but take out the battery and leave it out for an hour. Then put it back in and it should charge. I had the same thing happen on my e200 after the battery drained to nothing. (twice). This fixed it both times.

Guest dbiallos
Posted

Got an email from the people at HTC - apparantly they had to replace the motherboard. They are running some tests on it now and will send it back shortly.

Thanks for all the tips.

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