Email problems

[Guest rossy]

I have recently bought a C500 and am trying to set up my email. I have checked the settings numerous times and all of these seem corrrect. However, whenever I try to retreive my email, it hangs on 'Connecting...' and so no messages are retrieved. The GPRS connections is ok as I can browse the web with no problems. Any ideas????

Many thanks

[Guest bowman]

Are you trying to acccess an orange.net account???

After several months I am still having problems downloading mail from orange.net. When I sopke to orange initially they said that there was a compatibility problem with the service and C500 and you just had to keep trying. Once a connection had been made they discovered the connection issue was mostly fixed......all you have to do then is convince the phone to download the headers!

I am still trying.

[Guest rossy]

No I am trying to acess a different POP 3 account. I previously had a P900 and had no problems accessing my mail on this.

I really need to be able to access mail through my phone, so all help is well appreciated.

[Guest stephen.gazard]

I know it is no help - but I have exactly the same problem trying to access my btinternet account

[Guest jim.mason]

Me too, trying to access my Tiscali.co.uk.

Would really appreciate being able to sort this, any ideas out there.

I had an MPX200 before and had no problems at all on this.

Jim

[Guest zoltix]

bowman - have you double checked your orange.net account username.

If your email a/c is [email protected] your username is almost certainly NOT joebloggs. Mine is a random mix of letters and digits that I did not pick but was given at the account setup stage. You don't need it to log in to your a/c from your PC but you do from a mobile device.

I can't see a way of finding it out if you missed it at the setup stage.