Guest Mot! Posted October 23, 2004 Report Posted October 23, 2004 hiya peeps, ive done a few searches for my problem but cant find anything, so here goes... only had my c500 since thursday and the camera has stopped working already (aswell as dust on the screen) when i got it, the camera worked fine...just pressed the key on the side and it opened the app up and i could snap away, or i could open it using the orange menu on the home screen, it worked perfectly is what im trying to get across. now when i try to open anything using the camera lense ie, video recorder or camera app i just get a black screen... i'd previously changed no settings or anything, im baffled :D the software sometimes stalls, the little "wait" symbol freezes as im trying to get the camera or video app' to open, but the phone doesnt lock up. ive tried changing loads of settings to no avail too! orange suggested taking the battery off while the phone was still powered up and leaving it off for 10 mins, which i did with no joy. i wouldnt mind sending it back for a nice silver replacement if it cant be fixed ^_^ what can i try guys, any help is much appreciated! EDIT: thought i'd add that i have the latest ROM
Guest ivor biggun Posted October 23, 2004 Report Posted October 23, 2004 If you've tried a soft reset (removing the battery) then the next thing to try is a hard reset, to do this power on the phone while holding down the two soft keys (top two) after a couple of seconds you will be prompted to press 0. This will hard reset the device and hopefully rectify the fault but you will lose ALL data on your phone ^_^
Guest Mot! Posted October 23, 2004 Report Posted October 23, 2004 is there nothing else i can try before something that extreme? really don't want to lose everything =( Posted from my SmartPhone!
Guest RT87 Posted October 23, 2004 Report Posted October 23, 2004 I had a similar problem (well kinda). When I first got my phone mp4 videos with sound would play in the multimedia album without any problem. Then a few days later.. they play but with no sound! Its strange how this phone seems to suddenly stop doing stuff.
Guest Mot! Posted October 23, 2004 Report Posted October 23, 2004 and frustrating! Posted from my SmartPhone!
Guest Br1an_g Posted October 24, 2004 Report Posted October 24, 2004 similar to what im expriencing now. i can click the camera button, take one picture, click back to take another and screen stays black. if i click home, then go back to camera, i get to take one picture again... annoying..
Guest Mot! Posted October 24, 2004 Report Posted October 24, 2004 finally got through to orange...told them i tried soft/hard reset and still nothing...instantly put down as a faulty unit...replacement will be here tomorrow between 6 and 10, hope its a silver one ^_^
Guest Confucious Posted October 24, 2004 Report Posted October 24, 2004 Good luck ^_^ Personally I prefer the black one.
Guest Mot! Posted October 24, 2004 Report Posted October 24, 2004 silver looks sexy, not seen it up close though...hope it's as nice as the pics!
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