Newbie Question - help transfering photos and video to PC

[Guest Goatfaced]

I have got a SPV C500 and cannot transfer files from the phone to my PC. I can get MP3's onto the phone using Windows Media Player but can't get anything from my phone to my PC. When I use ActiveSync to explore my phone (mobile device) it is blank with no files or folders.

Any ideas how to transfer files from the phone to the PC?

Cheers,

Goatface.

[Guest Goatfaced]

Anything? Anything at all that can help would be most appreciated.....

Cheers,

[Guest Confucious]

What OS are you using? In ActiveSync when you open Explorer up you should see "Mobile Device" Double click on that and you should see your files and folders when you are connected. If you don't there is something wrong.

Good luck

[Guest awarner [MVP]]

Check firewall settings also are you using Activsync 3.7.1

another thing that can cause problems are using a USB hubs

[Guest Goatfaced]

Thank you Confucious and Awarner, the double clicking was all that was needed - they don't make things easy do they.......

Cheers,

Goatface.

[Guest Confucious]

As with all things, it's easy when you know how :lol: