Lost #1 voicemail speed dial

[Guest jvo8]

Device: SMT5600 / C500

For some reason, I lost my voicemail speed dial key. I can't just hold down to 1 to connect to voicemail. I tried to assign a new speed dial for #1 but its reserved and won't let me. Any clue. Thanks.

[Guest awarner [MVP]]

You can change the number in StartSettingsPhoneCall Options

Normally the number is read from the SIM but it can be known to forget

it on occasion.

[Guest jvo8]

I did that and its still not working. I can't seem to speed dial #1 anymore. I'll hold down on it and nothing happens. In my speed dial folder, #1 is not there and I can't assign anything to it since its "reserved".

[Guest awarner [MVP]]

It is reserved as it's located in the Settings location listed above.

[Guest jvo8]

Yes, the # is there but the speed dial to that number can not be assigned to activated.

[Guest]

Once the (correct) voice-mail number has been set in "StartSettingsPhoneCall Options" pressing and holding the number 1 key should dial voice-mail - you don't need to set it as a speed dial.

The 1 key is not a speed-dial as such, it's more of a shortcut to the number stored in the Call Options settings.

If it still doesn't work a hard-reset should sort it out (but back-up all your data, etc).

[Guest zitman]

Thanks for that guys, its been driving me nuts these last few days but just haven't got round to doing anything.

Who says sitting around just surfing the forum is a waste of time?

Z