C500 ROM update problem

[Guest Robbied]

Can anyone help because orange don't seem to have a clue.

I've tried about a million times to do the ROM update thingy for my C500 but I keep getting " error [264] connection"

I've called orange support and tried various things that they've told me including diabling my anti virus program and removing adware and spyware from my PC but nothing!

I don't want to call them again as it takes about half an hour to get through and I've already spoken to them for about two hours!

Any ideas?

[Guest squall]

make sure you connect directly to a usb port - ie not through hub

try running from the bootloader

to enter bootloader hold camera and power button when switching on