Im Tearing my hair out here!

[Guest Markay]

Hi there, my first post.

I bought an Orange Spv C500 just this afternoon, i did have a nokia 6600. I thought that having a software disc would make file transfers so easy. On the Nokia you had a tree based system which did me fine for a drag and drop that copied over to the phone fine. Now i have a sync program that wont let me drag videos over to the phone, ive read the manual with nothing in there, ive looked round websites and still nothing. I would really appreciate some help on this please....anybody!

Cheers in advance

[Guest chucky.egg]

With the phone connected to the PC you should get an item in your File Explorer (near the bottom normally) that's called "Mobile Devices", and under that you should have a "My Smartphone" (or something like that).

You can browse the folders through there, and should be able to drag and drop to most of the folders.

I guess some folders may be read-only, but I've never come across any. What folder are you trying to put the videos in?

[Guest Palindrome]

Welcome to the site.

I need a bit more info in order to help:

--Does the phone successfully connect with Activesync (the Activesync icon in the taskbar should be green and your contacts should have synced with Outlook)?

--How big are the video files?

--To which location on the phone are you trying to copy files over to?

--What, if any, error messages are you getting?

Hopefully this shouldn't be too hard to sort.

[Guest awarner [MVP]]

Also an important bit to add did you plug the phone into the PC before installing Activsync?

[Guest Markay]

Thanks for the reply,

Yes it does connect successfully with activesync

I havent synced it with contacts because i dont use outlook, i use hotmail, therefore i would get other peoples contacts who use this computer wouldnt i??

The video file was 880k and im trying to copy it over to a folder i called 'my videos'

There isnt any error messages, i just cant find it anywhere in media player, all i get in media player is the demo video.

Just to note though, i did manage to bluetooth a video across from my nokia 6600 and i went into 'multimedia album' without any problem, i cant find that folder on activesync though.

I shall have another play with it tonight and see what happens, thanks for all your help though, much appreciated

[Guest awarner [MVP]]

One reason ehy media player may not find the video file is that it

is not compatable ie Divx avi.

I generally use Beta Player for my video files as it's a much better player.

As for the location after transfering with BT have a look in

StorageMy Documents for the file in question.

[Guest Markay]

Thanks for all your help, in the end i have managed to find the files, off the internet on my phone they went into "volitile" and yes, they went into "my documents".