Guest scottishdave Posted December 21, 2004 Report Posted December 21, 2004 HELP!!! I have my C500 connected to my PC all day (well nearly) while i'm at work. I get the icon on my screen to say that it's charging but the battery level seems to drop instead of increase. What the he!! is going on. It's running operator v. 4.1.1.4
Guest squall Posted December 21, 2004 Report Posted December 21, 2004 Could be a problem with the pc, its possible it just doesnt have a big enough power supply to charge the phone, or that there is a fault with the usb port. Try charging from the usb port of a decent pc, if it works you will know its a prob with the work one
Guest scottishdave Posted December 21, 2004 Report Posted December 21, 2004 Damn! I should have hthought of that. I'm charging via a USB port on my keyboard which also has my mouse attached! will give another port a try.
Guest awarner [MVP] Posted December 21, 2004 Report Posted December 21, 2004 You need to use the USB port on the PC as you can get problems (not just lack of power) if you use hubs etc with the phone.
Guest niacin65 Posted December 21, 2004 Report Posted December 21, 2004 My guess is that you dont have MS Active Sync 3.7 installed on that computer. Install it, and it will charge. Correct?
Guest awarner [MVP] Posted December 21, 2004 Report Posted December 21, 2004 Nope :) The problem is the USB port on the keybord is not powerful enough to give the required charge current. As for Activsync, 3.7.1 is the latest version at the moment.
Guest niacin65 Posted December 22, 2004 Report Posted December 22, 2004 You know, I knew that, but I did one of thse hasty postings again...LOL
Guest scottishdave Posted December 22, 2004 Report Posted December 22, 2004 Problem solved!!! The port on the keyboard couldn't supply enough power. I'm sure awarner just said that... The port on the box works a treat. PS - I am using the latest build of AS.
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