Push email settings for ActiveSync Server Synchronization

[Guest humayunl]

I have an imate (a.k.a. XDA II) and I am setting up ActiveSync to synchronize with the Exchange Server to enable push email supprt. But I am having trouble. I hope someone can verify my settings.

I ran the imate mail utility and it configured my device (basically configured active sync with server info etc.). I dont want to synchronize tasks and calendar so i unchecked them so only mail is synchronized.

The first time i synchronized with the server MANUALLY, it worked and downloaded the mail. However after that I set up ActiveSync PUSH settings (as follows) and then after that everytime it tried to synchronize with the server (whether automatic or manual) i get the username/pw window and even if i enter my username/pw, i get authentication error that my username/pw are incorrect.

Here are my Active sync Server settings. Please look at them and let me know if they are correct. I would really appreciate if you can tell me what the settings are supposed to be cause mine might be wrong:

-----------

In the server tab.

Server: mail.clubimate.com (use SSL is checked)

The options for the server:

username: [email protected]

pw : ******************** (it shows a lot more ****s than the characters in my PW but thats ok i guess).

Domain: dubaitelecom

Save password: Checked

Device Address options:

Question: Should I use the "Device SMS Address" option or the "Corporate Service Provider" ? I am surrently using the Corp. Service Provider option and i have entered my phone number (fully qualified i.e. with international codes and all) and in the service provider name, "Fenestrae" was already there and it defaulted so i am using that. Is that correct? ot should I be selecting the "Device SMS Address" option? If I do use it, do i enter my phone number only in that field or the email address i.e. @domain.com like the example suggests?

Mobile Schedule:

Peak Time : As items arrive

Off-peak times : As items arrive.

---

Hope you can help.

Thanks a lot.

Humayun

[Guest nizar]

Hello,

seems all the configuration are right, just one question to verify ? can you access your inbox using the outlook web access, https://mail.clubimate.com [email protected] and password! if no, please contact Imate to reset your password! or you may need to provision your email account, because by default your account is not active. you can do it by urslf from the imate web site.

for the Push notifications, there is no need to choose fenestrae, becasue it wont work, its only for special perpuse in the system, so you may choose others and specifiy your mobile address e.g [email protected], if your service provider giving you already an email address for your mobile, and this address can send sms to your mobile.

let me know if you need more help :D.

Cheers,

Nizar.

I have an imate (a.k.a. XDA II) and I am setting up ActiveSync to synchronize with the Exchange Server to enable push email supprt. But I am having trouble. I hope someone can verify my settings.

I ran the imate mail utility and it configured my device (basically configured active sync with server info etc.). I dont want to synchronize tasks and calendar so i unchecked them so only mail is synchronized.

The first time i synchronized with the server MANUALLY, it worked and downloaded the mail. However after that I set up ActiveSync PUSH settings (as follows) and then after that everytime it tried to synchronize with the server (whether automatic or manual) i get the username/pw window and even if i enter my username/pw, i get authentication error that my username/pw are incorrect.

Here are my Active sync Server settings. Please look at them and let me know if they are correct. I would really appreciate if you can tell me what the settings are supposed to be cause mine might be wrong:

-----------

In the server tab.

Server: mail.clubimate.com (use SSL is checked)

The options for the server:

username: [email protected]

pw : ******************** (it shows a lot more ****s than the characters in my PW but thats ok i guess).

Domain: dubaitelecom

Save password: Checked

Device Address options:

Question: Should I use the "Device SMS Address" option or the "Corporate Service Provider" ? I am surrently using the Corp. Service Provider option and i have entered my phone number (fully qualified i.e. with international codes and all) and in the service provider name, "Fenestrae" was already there and it defaulted so i am using that. Is that correct? ot should I be selecting the "Device SMS Address" option? If I do use it, do i enter my phone number only in that field or the email address i.e. <myphone>@domain.com like the example suggests?

Mobile Schedule:

Peak Time : As items arrive

Off-peak times : As items arrive.

---

Hope you can help.

Thanks a lot.

Humayun

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